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Concept mapping: a process to promote staff learning and problem-solving in residential dementia care
- Authors:
- ABERDEEN Suzanne M., LEGAT Sandra G., BARRACLOUGH Simon
- Journal article citation:
- Dementia: the International Journal of Social Research and Practice, 9(1), February 2010, pp.129-151.
- Publisher:
- Sage
A person-centred assessment and problem-solving approach is widely recommended as the preferred method for managing the behavioural and psychological symptoms of care home residents with dementia (BPSD). However the authors suggest that this is not well implemented in residential dementia care and Australia is not alone in this. The paper argues for the use of concept mapping to aid problem solving BPSD and to facilitate team learning about dementia. The process, which includes an element of brain storming (although the ideas must be evidence based) is said to have the potential to improve the quality of care by providing an efficient framework for problem-solving. It facilitates data analysis; suggested to be a missing link in problem-solving BPSD. It may also reduce the burden on individual staff, improve the skills and knowledge of all levels of staff and foster learning organisations. Potential challenges to the implementation and success of the process, which include staff shortages, the need for effective leadership and organisational support, are considered.