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Islington London borough council: daycare services for older people; best value inspection; conducted as part of the joint review of Islington London borough council, January 2002
- Authors:
- GREAT BRITAIN. Department of Health. Social Services Inspectorate, AUDIT COMMISSION
- Publisher:
- Audit Commission
- Publication year:
- 2002
- Pagination:
- 14p.
- Place of publication:
- London
Making the grade?: results from the first year of grading registered services: 2008/09
- Author:
- CARE COMMISSION
- Publisher:
- Care Commission
- Publication year:
- 2010
- Pagination:
- 70p.
- Place of publication:
- Dundee
In April 2008 the Care Commission began grading registered care services in Scotland and by 31 March 2009 71% of the 14,545 registered services had undergone a graded inspection. The grades achieved in this first full year of grading are the subject of this report. The information is intended as a baseline against which future grading results will be compared. The information is broken down in various ways so that grades can be compared by service groups, types, local authority, private and voluntary sectors; and local authority areas. Grades range from 1, unsatisfactory, to 6, excellent, with individual grades awarded for quality of care and support, quality of environment, quality of staffing, quality of management and leadership, and quality of information. There is no overall grade. Overall the quality of services was good with about 80% of services achieving grades 4 and above for each of the quality themes. In general services for adults had higher proportions of services with poor grades and lower proportions of services with good grades for each quality theme than services for children. Housing support services and support services offering care at home achieved the highest proportion of very good and excellent grades of the care services for adults. Care homes for older people gave the most cause for concern with nearly 1 in 10 of these services graded 1 or 2 for quality of care and support. Overall children’s services achieved good grades. Examples of good practice are provided.