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Communication and consultation: exploring ways for staff to involve people with dementia developing services
- Author:
- ALLAN Kate
- Publisher:
- Policy Press
- Publication year:
- 2001
- Pagination:
- 141p.
- Place of publication:
- Bristol
Explores how staff working in the field of dementia can encourage people in their care to express their views and preferences, based on a project involving forty members of staff from day, residential and nursing services. Describes how staff can be supported in developing individualised approaches to consultation, even with users who have severe communication difficulties. Explains how staff were trained for this work; what approaches were successful; problems that can arise; how to obtain consent; and outcomes for the staff, with conclusion and recommendations for future practice.