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“Happily Independent” – configuring the Gwent frailty support and wellbeing worker
- Authors:
- BARBER Kevin, WALLACE Carolyn
- Journal article citation:
- Journal of Integrated Care, 20(5), 2012, pp.308-321.
- Publisher:
- Emerald
This article discusses the integrated Support and Wellbeing Worker (SWB) role in an innovative Gwent Frailty programme from 2009 until 2011. The health and social care Gwent Frailty programme used a configuration approach by adopting ‘frailty’ as its unifying theme across the seven agencies involved. In order to configure this role, the Frailty Workforce Group (FWG) identified three tasks; staff engagement, identifying the SWB worker training needs, and scoping the employment options for the new role. For others facing the same challenges there are three key principles. The first is that having a unifying concept underpinned by the commissioned Happily Independent study legitimately enabled the FWG to deliver on its three tasks identified by the Frailty Board. The second was that time spent on early staff and trade union engagement gave positive messages about their value within the role configuration. Finally, that developing an integrated role meant that core training and development had to be consistent so that registered staff were confident they could delegate accordingly.