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Caring for older people at home: staff guidelines
- Author:
- AGE CONCERN TOWER HAMLETS
- Publisher:
- Age Concern
- Publication year:
- 1995
- Pagination:
- 149p.
- Place of publication:
- London
Handbook aimed at staff of Tower Hamlets SSD, independent agencies and all others working with elders in their own homes. Provides a framework for good practice. Includes sections on: good organisational practice; practical matters (including handling money, pensions, punctuality, gifts, and entering and leaving a user's home); providing care; prevention and promotion; working in someone else's home (including confidentiality, sharing information, dealing with complaints, aggression and violence, risk management, and accidents and emergencies); special care needs; cultural and religious diversity; and the law and domiciliary care.