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Care and support for older people and carers in Bradford: their perspectives, aspirations and experiences
- Authors:
- CATTAN Mima, GIUNTOLI Gianfranco
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2010
- Pagination:
- 58p., bibliog.
- Place of publication:
- York
This study explored the needs, aspirations and expectations of older people and family carers from a range of ethnic communities in Bradford, regarding both formal paid care provision and help from family, friends and neighbours. It addresses 2 central areas of government policy and practice: the accessibility and acceptability of services to older people and their carers, and the barriers and facilitators to the take-up of services. Topics were explored by 21 focus groups comprising in total of 137 older people and 33 carers and in-depth interviews with 38 older people and 15 carers. The report covers the following subjects: self-reported care and support needs; experiences and expectations of support from family, friends and neighbours; and experiences and expectations of support from health and social welfare services. The study found that, irrespective of cultural or ethnic background, older people shared expectations about caring relationships and access to services, as well as similar experiences of service delivery. There was a sense that services were run more for the convenience and budgets of service providers than for the benefit of the individual older person. In addition, across all groups there was a desire for flexible, tailored services. Older people wanted more say in how and where they lived, the quality of their food, and who provided 'that bit of help' in their homes.