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Home adaptations for disabled people: good practice case study: Ealing
- Author:
- CARE AND REPAIR ENGLAND
- Publisher:
- Care and Repair England
- Publication year:
- 2015
- Pagination:
- 8
- Place of publication:
- Nottingham
A case study of the Repairs and Adaptations service, an in-house agency service, based within the Regeneration and Housing Directorate of the London Borough of Ealing. The services carries out a full range of adaptation work across all tenures of housing, including the council’s own stock. It employs 12 FTE staff, which includes a manager, an Occupational Therapist (OT), two caseworkers, five surveyors, and two apprentices. The case study illustrates how the service: provides a lean, cost effective adaptations service; delivers the aims of Better Care Fund and Care Act; joint working with health and social care; innovative use of handyperson service to help with hospital discharge and reablement; and a zero-cost model using cross-subsidy. (Edited publisher abstract)