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Outcomes in social care practice: outcomes in community care practice; number seven
- Editors:
- QURESHI Hazel, (ed.)
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 2001
- Pagination:
- 213p.,tables,bibliog.
- Place of publication:
- York
The final report of a research project investigating practical ways in which a focus on the results of services could be used to improve social care for older people and disabled people. It describes five practical projects, each investigating a different approach to improving services through a focus on outcomes. Each project was undertaken by a social services department working jointly with SPRU.
Outcomes in community care practice number five: overview: outcomes of social care for older people and carers
- Authors:
- QURESHI Hazel, PATMORE Charles, NICHOLAS Elinor, BAMFORD Claire
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 1998
- Pagination:
- 34p.,bibliog.
- Place of publication:
- York
This report, part of the first phase of a longer term outcomes programme, explores the views of older service users, carers and staff at different levels in selected social services departments to discover what they would identify as outcomes of social care for older people, and to investigate possible ways of collecting and using outcome information. This knowledge is then to be used as a basis for developing methods of collecting outcome information for trial use in the given department.
Exchange theory and helpers on the Kent community care scheme
- Author:
- QURESHI Hazel
- Journal article citation:
- Research Policy and Planning, 3(1), 1985, pp.1-9.
- Publisher:
- Social Services Research Group
This article explores some of the issues involved in using nominally paid, locally-recruited helpers in the provision of services to dependent elderly people. Using data drawn from a study of the perceptions on one group of such helps on an experimental community care project, it is argued that some of the actions and attitudes of helpers, social workers, and elderly clients could be better understood and interpreted in the light of insights derived from the literature on social exchange.
Consulting older community care clients about their services: some lessons for researchers and service managers
- Authors:
- PATMORE Charles, QURESHI Hazel, NICHOLAS Elinor
- Journal article citation:
- Research Policy and Planning, 18(1), 2000, pp.4-11.
- Publisher:
- Social Services Research Group
For purposes like Best Value reviews, social services needs methods for consulting frail older people. This article presents the results of research with 88 older users of social services community care, who were interviewed in groups, individually, or through a telephone conference about how they would like to be consulted about their services. They expressed a clear overall preference for individual interviews at home, which proved clearly more suitable than focus groups for people aged over 80. Written questionnaires were consistently criticised. Opinions were varied about individual telephone interviews. Senior service managers were favoured as interviewers.
Overview: outcomes of social care for older people and carers
- Authors:
- QURESHI Hazel, et al
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 1998
- Pagination:
- 31p..bibliog.
- Place of publication:
- York
Explores the views of older people who use services, carers and staff at different levels in a given social services department, in order to discover what they would identify as the outcomes of social care for older people, and to investigate possible ways of collecting and using outcome information for trial use in the given department.
Outcomes in community care practice: number three; expert seminars
- Authors:
- QURESHI Hazel, NOCON Andrew
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 1996
- Pagination:
- 54p.
- Place of publication:
- York
Main findings from a series of seminars held to discuss the routine measurement of outcomes in personal social services. The seminars focused in turn on older people; people with learning difficutlies; mental health; disability; and carers.