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Outcomes in community care practice number five: overview: outcomes of social care for older people and carers
- Authors:
- QURESHI Hazel, PATMORE Charles, NICHOLAS Elinor, BAMFORD Claire
- Publisher:
- University of York. Social Policy Research Unit
- Publication year:
- 1998
- Pagination:
- 34p.,bibliog.
- Place of publication:
- York
This report, part of the first phase of a longer term outcomes programme, explores the views of older service users, carers and staff at different levels in selected social services departments to discover what they would identify as outcomes of social care for older people, and to investigate possible ways of collecting and using outcome information. This knowledge is then to be used as a basis for developing methods of collecting outcome information for trial use in the given department.
Help in adversity
- Author:
- PATMORE Charles
- Journal article citation:
- Community Care, 13.12.01, 2001, pp.40-41.
- Publisher:
- Reed Business Information
Home care is good at providing material support. Looks at how it can also be made to offer the kind of companionship and stimulation that isolated older people need.
Consulting older community care clients about their services: some lessons for researchers and service managers
- Authors:
- PATMORE Charles, QURESHI Hazel, NICHOLAS Elinor
- Journal article citation:
- Research Policy and Planning, 18(1), 2000, pp.4-11.
- Publisher:
- Social Services Research Group
For purposes like Best Value reviews, social services needs methods for consulting frail older people. This article presents the results of research with 88 older users of social services community care, who were interviewed in groups, individually, or through a telephone conference about how they would like to be consulted about their services. They expressed a clear overall preference for individual interviews at home, which proved clearly more suitable than focus groups for people aged over 80. Written questionnaires were consistently criticised. Opinions were varied about individual telephone interviews. Senior service managers were favoured as interviewers.