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Local system review progress report: Stoke-on-Trent
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2019
- Pagination:
- 23
- Place of publication:
- Newcastle upon Tyne
Updates on progress made in Stoke-on-Trent following on local system review in September 2017. The review focused on how older people move between health and social care services, including delayed transfers of care. This progress report shows there has been significant improvement in the health social care system for older people living in Stoke-on-Trent. The report outlines progress against six areas for improvement; leadership and governance; strategy and commissioning; information and data sharing; performance and outcomes; workforce; service improvement. Improvements identified included: improved relationships, more effective communication, and a shared across the system; improvements in the quality of care in the independent social care market and how commissioners worked with providers; and evidence of improved joint planning in relation to winter 2018/19. Suggestions of areas for further improvement included better involvement of the voluntary, community and social enterprise (VCSE) sector in health and social care and better information and data sharing across health and social care organisations. (Edited publisher abstract)
See me, not just the dementia: understanding people's experiences of living in a care home: summary and electronic version of full report
- Author:
- COMMISSION FOR SOCIAL CARE INSPECTION
- Publisher:
- Commission for Social Care Inspection
- Publication year:
- 2008
- Pagination:
- 16p., CD ROM
- Place of publication:
- London
A new way of inspecting, used by CSCI inspectors for the first time, focuses on the needs of people who cannot easily communicate and gets under the skin of the real relationship between staff and the people they care for. Using the new technique, inspectors observed the interactions between staff and people with dementia in 100 care homes across England. People with dementia are often unable to communicate easily. This new way of inspecting, developed in partnership with the University of Bradford, is unique, and looks beyond the surface of routine care practice to understand people’s emotional well-being, and how staff relate to them.
See me, not just the dementia: understanding people's experiences of living in a care home
- Author:
- COMMISSION FOR SOCIAL CARE INSPECTION
- Publisher:
- Commission for Social Care Inspection
- Publication year:
- 2008
- Pagination:
- 68p.
- Place of publication:
- London
A new way of inspecting, used by CSCI inspectors for the first time, focuses on the needs of people who cannot easily communicate and gets under the skin of the real relationship between staff and the people they care for. Using the new technique, inspectors observed the interactions between staff and people with dementia in 100 care homes across England. People with dementia are often unable to communicate easily. This new way of inspecting, developed in partnership with the University of Bradford, is unique, and looks beyond the surface of routine care practice to understand people’s emotional well-being, and how staff relate to them.