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Implementing the single assessment process: driving changes or expecting the impossible
- Authors:
- McNALLY David, CORNES Michelle, CLOUGH Roger
- Journal article citation:
- Journal of Integrated Care, 11(2), April 2003, pp.18-29.
- Publisher:
- Emerald
Considers the potential for single assessment to overcome the longstanding difficulties with care management. Goes on to describe the relatively slow progress that has been made in implementing the single assessment process across one strategic health authority area. Identifies some key priorities for implementation, and concludes that additional national guidance and resources may be required.
Inside multi-disciplinary practice: challenges for single assessment
- Authors:
- CORNES Michelle, CLOUGH Roger
- Journal article citation:
- Journal of Integrated Care, 12(2), April 2004, pp.3-13.
- Publisher:
- Emerald
Draws on ethnographic research which tracked older people's journeys through the health and social care system, highlighting some of the key issues which will need to be addressed if the new single assessment process is to become user and carer-friendly. Argues that the concept of the 'whole system' is a misnomer, and a more accurate picture is that of a world at war, with territorial disputes rife and border controls tighter than ever. Suggests that too much emphasis has been placed on IT systems and paperwork and that the real challenge is to cut through the jargon of modernisation and to see things from a wholly different perspective.