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Patterns of commissioning, contracting and care management in social care services for older people in England
- Authors:
- CHESTER Helen, HUGHES Jane, CHALLIS David
- Journal article citation:
- British Journal of Social Work, 40(8), December 2010, pp.2523-2537..
- Publisher:
- Oxford University Press
A current objective of social care policy in England is to provide more personalised care services. This has implications for the provision of community based care for frail older people. Using data from a national postal survey of local authorities in England, this paper explores whether a typology of commissioning, contracting and care management arrangements, key components in the delivery of social care, can be discerned through the analysis of a series of indicators. Over two thirds of local authorities responded and arrangements were categorised on an empirical basis, resulting in the formulation of seven categories of authority. These were found to vary in the level of activity in three domains: commissioning and contracting arrangements; employment practices; and flexibility in service provision at the level of the service user. The extent to which the typology constitutes a viable ideal type is explored, together with its relevance to the emergent policy agenda.
Recruitment and retention of a social care workforce for older people
- Authors:
- HUGHES Jane, CHESTER Helen, CHALLIS David
- Publisher:
- Personal Social Services Research Unit
- Publication year:
- 2009
- Pagination:
- 165p., bibliog.
- Place of publication:
- Manchester
This report describes the findings from the first of a three phase research project to identify factors within local authority commissioning, contracting and care management arrangements which influence the recruitment and retention of staff in domiciliary services and care homes. The first chapter outlines the policy context shaping commissioning and contracting arrangements and presents the findings of a selective literature review. Following chapters describe the methodology of the study, which included a postal survey was sent to local authorities with social services responsibilities. Ninety two of a total of 149 were returned. The findings describe the current arrangements and present the findings from the national survey. A typology of local authority and commissioning arrangements for older peoples services are then presented. Includes extensive tables and figures. The study was funded by the Department of Health under the Social Care Workforce Research Initiative.