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Person-centred care for older people in care homes
- Author:
- SOCIAL CARE INSTITUTE FOR EXCELLENCE
- Publisher:
- Social Care Institute for Excellence
- Publication year:
- 2017
- Pagination:
- 30
- Place of publication:
- London
This resource covers the implications of delivering person-centred care for older people in residential care and nursing homes. It summarises information, advice and guidance to support care home owners and managers in developing a person-centred (or personalised) approach to care in their homes. Sections cover: leadership; developing a person centred culture across the whole organisations; meeting the needs of individual residents; involving families and carers; developing better services for care homes; and partnership working with health, social care and the voluntary and community sector. Each section includes a checklist for owners and managers to consider in order to ensure that a person-centred culture is adopted across the whole organisations. (Edited publisher abstract)
Supporting older people with hearing loss in care settings: a guide for managers and staff
- Author:
- ACTION ON HEARING LOSS
- Publisher:
- Action on Hearing Loss
- Publication year:
- 2018
- Pagination:
- 20
- Place of publication:
- London
This guide provides information to help care home staff and managers to provide high-quality care and support to older people with hearing loss living in nursing, residential or extra care settings. The guide provides information on how managers and staff to: identify and check for hearing loss; improve hearing aid use and management; meet communication needs; provide assistive listening devices; identify and manage other ear problems, such as tinnitus and ear-wax blockages; and appoint Hearing Loss Champions. It also provides examples of how key question areas within the Care Quality Commission’s Inspection Framework might apply to older people with hearing loss. Previous research has shown that identifying and managing hearing loss in care home residents effectively can result in improved quality of life, by reducing loneliness and social isolation, and by improving their overall health and wellbeing. The guide has been developed following the Hear to Care project, worked with longer-term care settings to pilot and test changes or improvements that can be made to improve the diagnosis and management of hearing loss among residents. (Edited publisher abstract)
What do we know about care home managers? Findings of a scoping review
- Authors:
- ORELLANA Katharine, MANTHORPE Jill, MORIARTY Jo
- Journal article citation:
- Health and Social Care in the Community, 25(2), 2017, pp.366-377.
- Publisher:
- Wiley
This article reports selected findings from a scoping review of the literature about care home managers in England. The review was undertaken between December 2013 and April 2014, with searches conducted in December 2013, and completed in July 2014. Its aim was to identify the characteristics of care home managers, descriptions of their leadership and managerial roles, their experience, skills and support, and the managers' perceptions of their work and status and to identify knowledge gaps. The databases searched included Web of Knowledge, EBSCO, ASSIA, Embase, AgeInfo, NHS Evidence, Social Care Online and the publication platforms IngentaConnect, Wiley Online and JSTOR together with specialist sites and national information providers. Sixteen relevant studies directly about care home managers, reported in 24 articles, were identified. A further body of literature pertinent to the questions was located (n = 84), including sector reports, professional press, expert opinion, enquiries and reviews, and other material, which also informed the review. A consultation exercise with stakeholders informed the findings of the review. The review found that, despite frequent allusions to their impact on organisational culture, few studies have focused on care home managers, and, such as there are, mainly relate to managers of care homes for older people. This is despite managers' major responsibilities for the care of many frail and disabled people. (Edited publisher abstract)
Recognising and responding to financial abuse in residential aged care
- Authors:
- TILSE Cheryl, WILSON Jill
- Journal article citation:
- Journal of Adult Protection, 15(3), 2013, pp.141-152.
- Publisher:
- Emerald
Part of a larger project exploring financial asset management and financial abuse in residential aged care in Australia, this paper explores responses to financial abuse by care managers and the knowledge, policies and principles that guide practice in this context. The thematic analysis reports on responses of care managers in 62 aged care facilities to survey interview questions and case scenarios presenting issues of alleged financial abuse. Although most care managers accepted an obligation to act in response to suspected financial abuse, inconsistency and a lack of familiarity with policy are clearly demonstrated. Practice responses vary according to whether the primary focus is on residents, family or managing risk. Despite most reporting policies in place in the event of alleged theft, reports on the use of policies and protocols to guide responses to suspected misuse of an enduring power of attorney or undue influence are limited. The care manager's knowledge and approach to practice are crucial to framing the response. The research provides insight into inconsistencies in responses to financial abuse in residential aged care, identifies good practice and outlines the limitations in knowledge of some care managers. It argues for the need to enhance understanding, support and training to further develop practice in this setting, particularly in relation to adult protection principles. (Edited publisher abstract)
A hindrance or a help? The contribution of inspection to the quality of care in homes for older people
- Author:
- FURNESS Shelia
- Journal article citation:
- British Journal of Social Work, 39(3), April 2009, pp.488-505.
- Publisher:
- Oxford University Press
There has been no real attempt to explore the contribution and effectiveness of inspection as a catalyst for change and improving service provision. In England the Government is currently reviewing the way that one regulatory body, the Commission for Social Care Inspection (CSCI), operates and carries out its inspection functions in relation to care homes for older people. This article reports on a study carried out in 2004 that asked managers of care homes for older people about their views and experiences of inspection and ways to improve the process. The findings endorse inspection as a necessary intervention. Managers identified that the main purposes of inspection were: to ensure the well-being of residents; to achieve or comply with standards; to check that the home was running properly and to act as a double check against the homes own audits. The two most useful aspects of inspection were as a means of providing feedback and as support and guidance to managers. The expertise of the inspector needs to be better deployed to drive up standards of care and maximise their influence to promote an improvement in services and innovation in practice.
Pathways to care: NVQ level 2 in health and social care: core units
- Authors:
- WHITEHEAD Pearl, WILLIAMS Gwyn
- Publisher:
- Russell House
- Publication year:
- 2007
- Pagination:
- 176p.
- Place of publication:
- Lyme Regis
This book contains much of the knowledge required to achieve the outcomes of the core units of the new National Vocational Qualification (NVQ) Level 2 in Health and Social Care. For ease of reference the knowledge is presented in a sequence that follows the Knowledge Specification for each of the core units. Photocopiable, the material is intended to be handed out to staff so that they can read under the guidance of their supervisor and NVQ assessor. This publication has been designed so as to assist in assessing the knowledge requirement of care workers who are undertaking these NVQ’s. Accordingly, included in the notes are sets of suggested questions that should be useful in providing evidence of the knowledge that the care workers are required to have.
Heatwave: plan for England
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2007
- Pagination:
- 23p.
- Place of publication:
- London
The recent publication of the Stern Report and the Fourth Report of the Intergovernmental Panel on Climate Change (2007) indicate that climate change has already begun to have an impact and is predicted to become progressively worse over the coming years. Climate change means that heatwaves are likely to become more common in England. The arrangements outlined here spell out what needs to be done by health and social care services and other bodies to raise awareness of risks relating to severe hot weather and what preparations both individuals and organisations should make to reduce those risks. The plan also spells out the responsibilities at national and local level for alerting people once a heatwave has been forecast, and advising them what to do during a heatwave. This plan is a revision of last year’s and draws on the 2006 experience, an evaluation of the response, and recent evidence from the World Health Organization’s EuroHEAT project.
Heatwave: supporting vulnerable people before and during a heatwave: advice for care home managers and staff
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2007
- Pagination:
- 10p.
- Place of publication:
- London
This factsheet has been updated with the latest information from an English evaluation of previous heatwaves and from the World Health Organization’s EuroHEAT study. It is part of a national programme to reduce the health risks by advising people what to do in the event of a heatwave, before it happens. Managers are strongly urged to make the preparations in this factsheet before a heatwave is forecast. The effects of heat occur rapidly, and to be effective preparatory action has to be taken before the beginning of June.
The joys and tribulations of partnership working in care homes for older people
- Authors:
- FROGGATT K.A., et al
- Journal article citation:
- Quality in Ageing, 7(3), September 2006, pp.26-32.
- Publisher:
- Pier Professional
- Place of publication:
- Brighton
Partnership working in care homes for older people does happen, but the nature of this approach to improving the care provided in care homes has not been well articulated. Drawing on the experiences of participants (researchers, relatives and care home managers) from three projects the benefits and challenges of partnership working in this care setting are discussed. The benefits of working in partnership extended beyond the specific remit for each project, through the development of closer relationships between people in the care home. The challenges of partnership working derived largely from the process of learning to work together and the practicalities of finding time to invest in projects beyond the normal care demands. Requirements for successful partnership working were identified and included a need for time, a core group of committed participants and preliminary groundwork.
Risky business
- Author:
- COCKBURN Barbara
- Journal article citation:
- Care and Health Magazine, 3.05.05, 2005, pp.18-21.
- Publisher:
- Care and Health
As he stands down as head of the Social Care Association, Dick Cough explains to the author that a change in attitude from senior managers in residential care is desperately needed.