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Work satisfaction, stress, quality of care and morale of older people in a nursing home
- Authors:
- REDFERN Sally, et al
- Journal article citation:
- Health and Social Care in the Community, 10(6), November 2002, pp.512-517.
- Publisher:
- Wiley
The aim in this study, which was carried out in one nursing home for older people, was to determine the feasibility of working with care workers and very frail service users to investigate links between the levels of work satisfaction and stress of the staff, and the quality of care and morale of the residents. The findings revealed a staff group with a fairly high level of job dissatisfaction and stress, who were, nevertheless, very committed to the nursing home. The morale of the residents was good although the residents rated the home atmosphere lower than the staff did.
Care at home for people with dementia: Routines, control and care goals
- Authors:
- REDFERN Sally, et al
- Journal article citation:
- Quality in Ageing, 3(4), December 2002, pp.12-23.
- Publisher:
- Pier Professional
- Place of publication:
- Brighton
Examines the nature of care as a form of social organisation in the home of people with dementia whose care is at least partly provided by relatives or friends. Findings cover the ways in which carers and people with dementia accomplished personal and household care through routines and exerting control, and how they dealt with aspects like setting and matching care goals. Accomplishing care is shown to be a major challenge for people with dementia and their caregivers, yet in most cases participants developed effective coping strategies. Three themes emerged from the findings: handling competing goals or means to goals, controlling the situation and maintaining a preferred sense of self.