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Tucks, cuts and joins
- Author:
- KELLY Des
- Journal article citation:
- Community Care, 6.8.92, 1992, pp.26-27.
- Publisher:
- Reed Business Information
Looks at the extent to which a seamless service for residential and nursing care to the elderly has been achieved.
Quality counts: achieving quality in social care services
- Editors:
- KELLY Des, WARR Bridget
- Publisher:
- Whiting and Birch
- Publication year:
- 1992
- Pagination:
- 240p.,diags.,bibliogs.
- Place of publication:
- London
Aimed at social services and social work departments, trainers, inspection and registration staff, private and voluntary care providers, residential homes, special schools, sheltered workshops, advice agencies, client support groups, and legal personnel in local government and private practice. Contains chapters on: what is meant by quality in social care; approaches to quality systems; quality and its social construction by managers in care service organisations; establishing standards in social care; the role of inspection and evaluation in social care; use of checklists in inspection and quality assurance in elderly person's homes; training for quality; user participation in quality assurance; total quality management; and the challenges of the quest for quality in social care services.