Journal of Integrated Care, 14(2), April 2006, pp.37-47.
Publisher:
Emerald
The National Primary Care Development Team (NPDT) is spreading the unique care approach to case management across the country. This article presents a case study of how Brent is successfully implementing unique care through the care co-ordination service. It aims to outline key steps in the development of the service, moving from the initial vision, to pilot phase and on to mainstreaming of the service. The collaborative methodology was adopted. The evidence suggests impressive reductions in service use, alongside an increase in quality of life and improved perception of health and social care services among older people who have had contact with the team.
The National Primary Care Development Team (NPDT) is spreading the unique care approach to case management across the country. This article presents a case study of how Brent is successfully implementing unique care through the care co-ordination service. It aims to outline key steps in the development of the service, moving from the initial vision, to pilot phase and on to mainstreaming of the service. The collaborative methodology was adopted. The evidence suggests impressive reductions in service use, alongside an increase in quality of life and improved perception of health and social care services among older people who have had contact with the team.
Subject terms:
integrated services, joint working, models, older people, outcomes, hospital admission, primary care, social services, social care provision, teams, case management, health care;