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Nottingham City care homes: consultation report
- Author:
- AGE UK NOTTINGHAM & NOTTINGHAMSHIRE
- Publisher:
- Age UK Nottingham & Nottinghamshire
- Publication year:
- 2015
- Pagination:
- 56
- Place of publication:
- Nottingham
Presents the findings of a consultation and engagement of older people, their families and those working within Nottingham City care homes, to gain an understanding of how they view the services they currently receive, how they can be improved, and what services they would like to receive in the future. Overall, the most frequently used services tended to be rated as good by the majority of respondents, with the exception of physiotherapy which had a higher proportion of responses rated as poor. There was a general desire for greater choice in terms of the way individuals lived their lives in the care home setting. Residents wanted to feel at home in their care home and to be supported to live their lives as independently as possible. Three quarters of relatives felt that there were not enough activities within city care homes and wanted to see more activities and stimulation e.g. a variety of daily activities and/or entertainment in the home, trips out to places of interest and music therapy, such as singing. A need for better partnership working was a recurring theme for care home staff, who also highlighted the need for visiting teams to respect the knowledge and experience of the care home staff. The main themes to emerge from future users’ responses were a positive, caring environment; appropriate activities for residents; high quality care staff; and treating residents as individuals. (Edited publisher abstract)