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Coming of age: first report of the Older People's Commissioner for Wales 2008
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2008
- Pagination:
- 12p.
- Place of publication:
- Cardiff
The Commission launched Coming of Age, its first report to the First Minister for Wales, Rhodri Morgan on 1st October 2008, on the UN International Day for Older People. The Commissioner for Older People (Wales) Act 2006 requested the publication of a report at this stage, but as the Older People’s Commission for Wales has not been in existence for a full year, the report does not contain the typical financial and corporate statements you would expect to see in an Annual Report. The report instead contains information on why and how the Commissioner role was created, how older people have and will be involved in the work of the Commission, as well as what the Commission intends to achieve in the forthcoming year
Protecting and safeguarding older people: Covid-19 information pack
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2020
- Pagination:
- 20
- Place of publication:
- Cardiff
This pack provides a range of useful information and resources about keeping older people safe in Wales – including how to identify older people who may be at risk, and contact details for key organisations that can provide crucial help and support. (Edited publisher abstract)
GP services in Wales: the perspective of older people. Older people's experiences of accessing and using GP services in Wales
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2017
- Pagination:
- 114
- Place of publication:
- Cardiff
This report captures the voices and experiences of older people, setting out their perspective on accessing and using GP services in Wales. Findings are based on information shared by over 1,600 older people from across Wales and a wide range of stakeholders from the public and third sectors. The study finds that there are significant variations in older people’s experiences of GP services, with particular issues around the appointments booking process, the accessibility of GP surgeries and the surgery environment, the time available for appointments, communication and privacy. Specifically, the report indicates that: for too many older people, making an appointment is challenging, inflexible and unresponsive to individual needs and circumstances; the accessibility of many existing buildings continues to act as a barrier to access for some older people; for a number of older people, their GP service is not sufficiently aware of, or responsive to, their individual communication needs, particularly those living with a sensory loss or dementia or cognitive impairment; there is an understanding, whether perceived or explicit, that older people can only raise one issue within a ten-minute appointment – this could jeopardise their ability to have a say in decision making and reduce their confidence; some older people who wish to access GP services in the Welsh language are experiencing; and too many older people find it difficult to provide feedback, or raise a concern or complaint. (Edited publisher abstract)
All Wales risk identification checklist (RIC) and quick start guidance for domestic abuse, stalking and 'honour'-based violence
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2015
- Pagination:
- 8
- Place of publication:
- Cardiff
This checklist provides a consistent and simple tool for practitioners who work with adult victims of domestic abuse in order to help them identify those who are at high risk of harm and whose cases should be referred to a multi-agency risk assessment conference meeting in order to manage their risk. Domestic abuse can take many forms but it is usually perpetrated by men towards women in an intimate relationship such as boyfriend/girlfriend, husband/wife. This checklist can also be used for lesbian, gay, bisexual relationships and for situations of ‘honour’-based violence or family violence including abuse of the older person. Domestic abuse can include physical, emotional, mental, sexual or financial abuse as well as coercive control, stalking and harassment. The document includes notes to help understand the significance of the questions on the checklist. (Edited publisher abstract)
Wellbeing indicators for older people
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2015
- Pagination:
- 37
- Place of publication:
- Cardiff
Sets out the importance of accurately measuring the wellbeing of older people in Wales and identifies wellbeing goals which public authorities should aim to achieve. The paper defines what is meant by the concept of wellbeing, which includes both feeling good and functioning well; examines how the wellbeing of older people is currently measured in Wales, and identifies key issues impacting older people's wellbeing identified by the Commissioner for Older People in Wales. It then looks at the indicators that should be measured in the following key areas: housing; care; poverty; health; transport; learning; employment and technology; loneliness and social isolation; dementia. Specific information is also included on measuring the wellbeing of older people who are over the age of 85, the 'oldest old'. (Edited publisher abstract)
My home, my care, my voice: older people's experiences of home care in Wales
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2012
- Pagination:
- 11p.
- Place of publication:
- Cardiff
Despite the overall proportion of older people in Wales increasing, the numbers receiving home care services continues to fall. The number of older people in receipt of home care services in 2011 was 4% lower than the previous year, and represents a 16% fall since 2002. The findings in this report focus on the results of the Commission’s survey of over a thousand older people aged 60 or over in receipt of home care in four local authority areas. The majority of older people receiving home care in Wales were positive about their experiences. Far too many people indicate that they rarely or never have enough time with their care workers and this issue attracted more negative comments than any other. Overall, older people were satisfied with their home care arrangements; but almost one in ten indicate that standards have declined.
State of the nation: an overview of growing older in Wales
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2019
- Pagination:
- 64
- Place of publication:
- Cardiff
This report brings together a range of evidence, research and statistical data to provide an overview of people’s experiences of growing older in Wales. It focuses on the three priorities of the Older People's Commissioner for Wales: ending ageism and age discrimination; stopping the abuse of older people; and enabling everyone to age well. The report highlights serious gaps in the data collected about older people, particularly in relation to abuse. It also sets out the changes that are needed in each of the three priority areas to improve older people's lives. (Edited publisher abstract)
Making Wales the best place in the world to grow older: Commissioner's strategy 2019-22
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2019
- Pagination:
- 24
- Place of publication:
- Cardiff
Outlines the three year strategy of the Older People's Commissioner for Wales which aims to transform the experience of growing older in Wales. The strategy covers three main priorities: ending of ageism and age discrimination; to stop the abuse of older people; and enabling everyone to age well. The strategy also includes measures and indicators that will be used to assess progress, identify what is working well and areas where further work is need. (Edited publisher abstract)
Scrutinising changes to community services: guidance for local authorities
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2016
- Pagination:
- 25
- Place of publication:
- Cardiff
This guidance is designed to ensure that robust Equality and Human Rights Impact Assessments (EHRIAs) are undertaken when changes to community services are proposed, essential to ensure that there is not a disproportionate impact upon older people and that alternative approaches are considered. Non-statutory community services such as day centres, public toilets, libraries and transport are as important to older people’s health, independence and wellbeing as statutory health and social care services but are at risk due to reductions in public spending. Part 1 examines the importance of current Equality Impact Assessments and promotes the need to use Equality and Human Rights Impact Assessments (EHRIAs) when changes to community services are being considered. Part 2 examines the crucial role of scrutiny around changes to community services and is targeted towards elected members and officers in local government. The aim is to improve the quality of scrutiny and ensure that the impact of closing down or reducing the provision of a community service on older people is thoroughly and rigorously analysed and considered. (Edited publisher abstract)
A place to call home? A review into the quality of life and care of older people living in care homes in Wales
- Author:
- OLDER PEOPLE'S COMMISSIONER FOR WALES
- Publisher:
- Older People's Commissioner for Wales
- Publication year:
- 2014
- Pagination:
- 156
- Place of publication:
- Cardiff
A review into the quality of life and care of older people living in care homes in Wales, investigating four key areas: day-to-day life; health and wellbeing; people and leadership; and commissioning, regulation and inspection. The review looked at a number of factors that can impact upon the quality of life of older people living in care homes, such as social participation, the care home environment, access to healthcare services, diet, staff capacity and training. The report draws on the evidence from unannounced visits to 100 care homes across Wales to observe the day-to-day realities of life in a care home and to hear directly from older people about their quality of life and care, and their experiences of living in residential and nursing care. In addition to this, over 2,000 questionnaire responses were collected from care home residents and their families and extensive written and oral evidence was taken from a wide range of public bodies, care providers and experts in care delivery. The report highlights the following findings: 1. Too many older people living in care homes quickly become institutionalised. 2. Too often, care homes are seen as places of irreversible decline and too many older people are unable to access specialist services and support that would help them to have the best quality of life. 3. The emotional frailty and emotional needs of older people living in care homes are not fully understood or recognised by the system and emotional neglect is not recognised as a form of abuse. 4. Some of the most basic health care needs of older people living in care homes are not properly recognised or responded to. 5. The vital importance of the role and contribution of the care home workforce is not sufficiently recognised. 6. Commissioning, inspection and regulation systems are inconsistent, lack integration, openness and transparency, and do not formally recognise the importance of quality of life. 7. A current lack of forward planning means that the needs of older people in care homes will not be met in the future. The report concludes with a set of detailed requirements for action. (Edited publisher abstract)