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Care management for older people: does integration make a difference?
- Authors:
- CHALLIS David, et al
- Journal article citation:
- Journal of Interprofessional Care, 20(4), August 2006, pp.335-348.
- Publisher:
- Taylor and Francis
England and Northern Ireland provide examples of different degrees of integration of health and social care within broadly similar administrative and funding frameworks. This paper examines whether integrated structures appear to impact upon the operation of care management, a key approach to providing coordinated care for vulnerable older people. It draws on a study undertaken by the Personal Social Services Research Unit (PSSRU) and funded by the Department of Health to evaluate the different forms and types of care management that have emerged since the NHS and Community Care Act for two user groups: older people and people with mental health problems. Results found there appeared to be more evidence of integrated practice between health and social care in Northern Ireland than England, although some key features, such as intensive care management, were no more evident. It is concluded that further investigation is required as to the extent to which integrated structures have impacted upon patterns of professional working and underlying beliefs about roles.
Assessing care home quality using routine regulatory information
- Authors:
- WORDEN Angela, CHALLIS David
- Journal article citation:
- Quality in Ageing, 7(3), September 2006, pp.33-44.
- Publisher:
- Pier Professional
- Place of publication:
- Brighton
Quality is an essential criterion by which care homes for older people are judged. However, the measurement of quality is both challenging and potentially costly. This article examines the potential of using routinely generated data from inspection processes as quality indicators. Eight key areas are identified: leadership, activity, meals services, health, staffing, size of homes, environment and quality of life. It indicates that generation of such information is possible, providing material that may be used in research and also for more general guidance.
Performance indicators in social care for older people
- Authors:
- CHALLIS David, CLARKSON Paul, WARBURTON Raymond
- Publisher:
- Ashgate
- Publication year:
- 2006
- Pagination:
- 350p.
- Place of publication:
- Aldershot
With growing focus upon performance review and monitoring, the awareness and use of performance indicators throughout a number of public services has increased. For social care organisations it is increasingly a requirement that data be available to make performance review possible. Set within a national context, this book reviews the historical development and measurement issues of performance indicators within social care and the public sector for older people. The book provides an approach to effective local performance measurement in services for older people and organising framework within which organisations can arrange their performance appraisal for older people's services. It examines the development of performance review in social care of older people; examines the process of developing local performance measures and engaging staff in enquiry and quality management; and reviews the process of development of performance indicators and their utilisation at an agency level.