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Dignity and nutrition inspection programme: national overview
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 30p.
- Place of publication:
- London
This report summarises the results from a national inspection programme of NHS hospitals in England. Inspects focused on two outcomes: looking at whether older people are treated with respect and whether they get food and drink that meets their needs. The inspections took place between March and June 2011 and used teams made up of CQC inspectors, a practising and experienced nurse and an ‘expert by experience’ (someone with experience of caring or receiving care). One hundred NHS hospitals were inspected and all the inspections were unannounced. Of those inspected: 45 hospitals met both standards; 35 met both standards but needed to improve in one or both; 20 hospitals did not meet one or both standards. Problems identified included: patients’ privacy not being respected; call bells being put out of patients’ reach, or not answered soon enough; staff speaking to patients in a dismissive or disrespectful way; patients not being given the help they needed to eat; and patients being interrupted during meals and having to leave their food unfinished. Appendices include details on what the Care Quality Commission looks for in an inspection and a list of hospitals inspected. Individual hospital reports giving findings at the time of each visit are also available from the Care Quality Commission.
Dignity and nutrition for older people: review of compliance: Homerton University Hospital NHS Foundation Trust: Homerton Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 19p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. It then lists improvement actions that need to be carried so that the service provider maintains compliance with essential standards. The review found that Homerton University Hospital was meeting both of the essential standards of quality and safety reviewed but, to maintain this, some improvements were suggested.
Dignity and nutrition for older people: review of compliance: Countess of Chester Hospital NHS Foundation Trust: Countess of Chester Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 16p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and Meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. The review found that the Countess of Chester Hospital NHS Foundation Trust was meeting both of the essential standards of quality and safety reviewed.
Dignity and nutrition for older people: review of compliance: Worcestershire Acute Hospitals NHS Trust: Alexandra Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 20p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. It then lists essential actions that need to be carried out in order to meet with compliance. The review found that the Alexandra Hospital was not meeting either of the essential standards reviewed and that improvements were needed.
Dignity and nutrition for older people: review of compliance: Mid Staffordshire NHS Foundation Trust: Cannock Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 14p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and Meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. The review found that Cannock Hospital was meeting both of the essential standards of quality and safety reviewed.
Dignity and nutrition for older people: review of compliance: Imperial College Healthcare NHS Trust: St Mary's Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 17p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and Meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. It then lists improvement actions that should be made so that the provider maintains compliance with essential standards. The review found that St. Mary’s Hospital was meeting both of the essential standards of quality and safety reviewed but, to maintain this, some improvements are suggested.
Dignity and nutrition for older people: review of compliance: Wye Valley NHS Trust: Hereford Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 14p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. It then lists improvement actions that need to be carried out in order to maintain compliance with essential standards. The review found that Hereford Hospital was meeting both of the essential standards of quality and safety reviewed but, to maintain this, some improvements are suggested.
Dignity and nutrition for older people: review of compliance: Wirral University Teaching Hospital NHS Foundation Trust: Clatterbridge Hospital
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 15p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and Meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. The review found that Clatterbridge Hospital was meeting both of the essential standards of quality and safety reviewed.
Dignity and nutrition for older people: review of compliance: Clatterbridge Centre for Oncology NHS Foundation Trust
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 16p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and Meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. The review found that Clatterbridge Centre for Oncology was meeting both of the essential standards of quality and safety reviewed.
Dignity and nutrition for older people: review of compliance: Royal Free Hampstead NHS Trust: Royal Free Hampstead
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 17p.
- Place of publication:
- London
This review is part of a targeted inspection programme of NHS hospitals to assess whether older people are treated with respect and whether they get the food and drink that meets their needs. The review involved a visit to the hospital; observation on selected wards; talking to service users, visitors, members of staff; and looking at the records of people who used hospital services. The hospitals performance was reviewed against the two essential standards of: Respecting and involving people who use services and meeting nutritional needs. Under each outcome, the review provides the level of concern, an outline of the findings and evidence. It then lists essential actions that need to be carried out in order to meet with compliance. The review found that Royal Free Hampstead was not meeting either of the essential standards reviewed and that improvements were needed.