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Survey of community mental health services 2011: full national results tables
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2011
- Pagination:
- 30p.
- Place of publication:
- London
National results of a survey which looked at the experiences of people receiving community mental health services during the time period July to September 2011. The survey involved 65 NHS Trusts in England and responses were received from over 17,000 services users (33% response rate). The survey included questions on care and treatment, contact with health and social care workers, medication, talking therapies, care coordinators, care plans and reviews, crisis care, and day to day living. Most people said that they were listened to carefully, treated with respect and dignity. The results also found that people needed to be more involved in some aspects of the provision of their care. Comparisons between 2011 and 2010 data are included where possible.