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Minority voices: a guide to good practice in planning and providing services for the mental health of black and minority ethnic young people
- Authors:
- KURTZ Zarrina, et al
- Publisher:
- YoungMinds
- Publication year:
- 2005
- Pagination:
- 22p.
- Place of publication:
- London
This guide is based upon the views of young people from black and minority ethnic communities, and the staff from a wide range of services who work with them. It is based on data gathered from a national study of their perceptions and experiences of services that can offer support for mental health problems, including specialist child and adolescent mental health services. The guide also takes account of the relevant findings from published literature. The Minority Voices study represents the views of young people from many different backgrounds, including refugees and asylum seekers. The guide describes the service elements known to be important in providing mental health services for young people. It backs this up with a range of detailed case studies demonstrating different ways of working with young people from Black and minority ethnic groups.
Making the difference together: guidance on gathering and using feedback about the experience of social work from people who use services and their carers
- Authors:
- ALLEN Ruth, et al
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2016
- Pagination:
- 48
- Place of publication:
- London
One of a suite of three resources published as part of the ‘Social Work for Better Mental Health’ initiative, this document provides guidance on practical ways to gather service user and carer feedback about their experiences of social work practice within mental health services. The guidance is based on research into what service users and carers value and find effective in social work practice; research literature on service user quality of life indicators and recovery measures; practice feedback tools from social work education and patient satisfaction surveys from general and mental health. It proposes two specific approaches to gathering feedback: implementing a tailored ‘experience of social work’ feedback questionnaire; and gathering feedback through collaborative conversations about practice between social workers and people using services or carers. The collaborative conversations approach includes good practice in using co-production as a framework, recording conversations and using observer, the role of peer support. The reasons for choosing these approaches and how they fit into existing regulatory requirements and good practice are discussed. Example questionnaires are included in the appendices.. (Edited publisher abstract)
Aiming higher: a good practice guide
- Author:
- REVOLVING DOORS AGENCY
- Publisher:
- Revolving Doors Agency
- Publication year:
- 2010
- Pagination:
- 36p.
- Place of publication:
- London
This document, produced by the Revolving Door Agency, an independent voluntary sector organisation, is aimed at practitioners across all sectors working with young adults with multiple needs. It sets out a series of good practice principles for the delivery of services to these young people to aid their transition to adulthood. Young adults with multiple needs are defined as 16 to 24 year olds who experience a number of the following: mental health problems, drug and/or alcohol use, homelessness, lack of legitimate income, family breakdown, contact with the criminal justice system and legal problems. The principles were derived from the observations of practitioners and 43 young adults from three regions in England and were gathered during visits to 15 projects offering a range of services to those aged 16 to 24 years. Clear themes which emerged from discussions during and after these visits were quality of relationships; continuity; personalised support; meeting basic needs; information, misinformation and challenging stigma; getting involved; aiming higher. Each of these themes is outlined with reference to the services visited. Each theme is supported by sections on lessons from research and relevant policy messages.
Down your street: models of extended community support services for people with mental health problems
- Authors:
- WARNER Lesley, et al
- Publisher:
- Sainsbury Centre for Mental Health
- Publication year:
- 1998
- Pagination:
- 48p.,bibliog.
- Place of publication:
- London
This report brings together the results of the evaluations of five domiciliary support services which provide support for people with severe mental illness living in their own homes. This report discusses the key issues, providing examples drawn from the evaluation work, and setting out key learning points for purchasers and providers of community support services.