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Position statement and action plan for mental health 2010-2015
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2010
- Pagination:
- 37p.
- Place of publication:
- London
The Care Quality Commission (CQC) set out their approach to ensuring that services for people with mental ill-health reach a basic standards of quality and safety and continue to improve. Consultation with people with mental health needs, their carers, staff that work in mental health services and representatives of mental health organisations on where the CQC should focus its efforts and how people who use services should be involved in services was also used to develop the document. Main themes identified from the consultation were: rights, values and equalities; focus on specific needs, including transition between services; better services to meet needs; supporting service provision; and to develop the approach to regulating mental health services. The second part of the document sets out how the CQC will make the changes and their priorities over the next five years. The appendix provides a briefing note which sets out what is known about services for people with mental health needs and about the care that they and their families experience.
Learning, candour and accountability: a review of the way NHS trusts review and investigate the deaths of patients in England
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2016
- Pagination:
- 76
- Place of publication:
- Newcastle upon Tyne
Reports on a review carried out by the Care Quality Commission to investigate how NHS trusts identify, investigate and learn from the deaths of people under their care. This review was carried out in response to the very low numbers of investigations or reviews of deaths at Southern Health NHS Foundation Trust. It draws on evidence from a national survey of NHS trusts and visits to 12 acute, community healthcare and mental health trusts; the views of over 100 families, collected through interviews, events and an online form; and consultation with charities and NHS professionals. The findings are discussed in five areas: the involvement of families and carers; the identification and reporting of deaths; making decisions to review and investigate; decisions to review or investigate; and governance arrangement and learning. Examples of promising practice are also included. The results found that that many carers and families had a poor experience of investigations and are not always treated with respect and honesty. This was especially true of deaths involving people with a learning disability or people with mental problems. The review also found that opportunities are missed to learn across the system from deaths that may have been prevented. It concludes that learning from deaths needs to be a much greater priority for all working within health and social care. The report makes recommendations for improvement. (Edited publisher abstract)