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Involving service users in mental health services: social services departments and the National Health Service and Community Care Act 1990
- Author:
- BOWL Ric
- Journal article citation:
- Journal of Mental Health, 5(3), July 1996, pp.287-303.
- Publisher:
- Taylor and Francis
- Place of publication:
- London
Examines user involvement in community care services directed toward those experiencing mental distress. It analyses past experience of involvement in service delivery and planning and the issues this highlights. It reports on two research studies which reveal considerable confusion about the meaning and purpose of user involvement, little evidence of power-sharing with users and limited commitment of resources to make further participation possible. Interviews with users reveal enthusiasm of extending their own involvement if they receive appropriate support. The conclusion considers continuing barriers to developing effective participation of service users in the management and delivery of services.
Self-help alternatives to mental health services
- Author:
- LINDOW Vivien
- Publisher:
- MIND
- Publication year:
- 1994
- Pagination:
- 76p.,bibliog.
- Place of publication:
- London
Looks at the background to user controlled mental health services, how to organise them, the people involved, and finances. Lists examples of projects from the UK and other countries.
Mental health policy implementation guide: community mental health teams
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2002
- Pagination:
- 24p.
- Place of publication:
- London
When the mental health implementation guide was published in March 2002, it was declared: 'community mental health teams, in some places known as primary care liaison teams, will continue to be the mainstay of the system. CMHTs have an important role to play in supporting service users and families in community settings'. The emphasis in this document is on identifying the functions which CMHTs will need to perform.
First year strategy for NIMHE: meeting the implementation challenge in mental health
- Author:
- NATIONAL INSTITUTE FOR MENTAL HEALTH IN ENGLAND
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2002
- Pagination:
- 21p.
- Place of publication:
- London
The NIMHE is a new organisation based within the modernisation agency of the Department of Health. Its aim is to provide the quality of life for people of all ages who experience mental distress. Working beyond the NHS, the MIME provides a gateway to learning and development, through the establishment of local centres and national programmes of work.
Managed clinical networks: their relevance to mental health services
- Authors:
- HOLMES Jeremy, LANGMAACK Claus
- Journal article citation:
- Psychiatric Bulletin, 26(5), May 2002, pp.161-163.
- Publisher:
- Royal College of Psychiatrists
This article describes managed clinical networks, their strengths and limitations and possible applications to managing psychiatric services.
Power play
- Authors:
- HIRD Martin, CASH Keith
- Journal article citation:
- Openmind, 101, January 2000, pp.12-13.
- Publisher:
- MIND
This paper presents the argument that risk assessment should be a shared enterprise between users and professionals. Illustrates ways in which users can become actively involved in assessment and management.
Collaboration for change: partnership between service users, planners and managers of mental health services
- Author:
- SMITH Helen
- Publisher:
- Kings Fund Centre
- Publication year:
- 1988
- Pagination:
- 29p.
- Place of publication:
- London
Living with risk: mental health service user involvement in risk assessment and management
- Authors:
- LANGAN Joan, LINDOW Vivien
- Publisher:
- Policy Press,|Joseph Rowntree Foundation
- Publication year:
- 2004
- Pagination:
- 59p.
- Place of publication:
- Bristol
This research is about the involvement in risk assessment and management of mental health service users considered by professionals to pose a potential risk to other people. The research was carried out due to concerns that the voices of these service users are not being heard in research, policy or practice. Many service users were aware that they could pose a risk to other people when experiencing psychosis and they wanted help to reduce the chances of this happening. Full and frank discussion of risk to others was difficult for many professionals. Some people could not be asked to participate in the study because they did not know they were considered to be a risk to other people. Reasons for talking about risk to others included the user's right to know what is written about them, and increased trust between user and professional, with the potential for collaborative risk management. Reasons against talking about risk to others included increasing stigma and distress; this prompted disengagement from services, and fears for personal safety. Levels of agreement between service users and professionals about risk and how to respond to it ranged from full agreement to very little or none. Service user involvement in risk assessment and management was variable and depended upon individual professional initiative. Few professionals were undertaking systematic risk assessment or risk management plans. Some service users influenced the support they received but, generally, users' main role was to accept or reject what was offered. Professionals had less room to accommodate user views where the risks were considered too high. Little use was made of advocates, and users were not provided with a full picture of the different supports available. Medication and supported housing emerged as key issues for potential tension and disagreement between service users and professionals. Serious gaps and inaccuracies were sometimes found in information held about service users that potentially put themselves and others at risk.
Mental health service users and their involvement in risk assessment and management
- Author:
- JOSEPH ROWNTREE FOUNDATION
- Publisher:
- Joseph Rowntree Foundation
- Publication year:
- 2004
- Pagination:
- 4p.
- Place of publication:
- York
This research is about the involvement in risk assessment and management of mental health service users considered by professionals to pose a potential risk to other people. The research was carried out due to concerns that the voices of these service users are not being heard in research, policy or practice. Many service users were aware that they could pose a risk to other people when experiencing psychosis and they wanted help to reduce the chances of this happening. Full and frank discussion of risk to others was difficult for many professionals. Some people could not be asked to participate in the study because they did not know they were considered to be a risk to other people. Reasons for talking about risk to others included the user's right to know what is written about them, and increased trust between user and professional, with the potential for collaborative risk management. Reasons against talking about risk to others included increasing stigma and distress; this prompted disengagement from services, and fears for personal safety. Levels of agreement between service users and professionals about risk and how to respond to it ranged from full agreement to very little or none. Service user involvement in risk assessment and management was variable and depended upon individual professional initiative. Few professionals were undertaking systematic risk assessment or risk management plans. Some service users influenced the support they received but, generally, users' main role was to accept or reject what was offered. Professionals had less room to accommodate user views where the risks were considered too high. Little use was made of advocates, and users were not provided with a full picture of the different supports available. Medication and supported housing emerged as key issues for potential tension and disagreement between service users and professionals. Serious gaps and inaccuracies were sometimes found in information held about service users that potentially put themselves and others at risk.
Broadening the definition of leadership: active citizens as leaders of change
- Author:
- Connor Anne
- Journal article citation:
- Mental Health Review, 7(4), December 2002, pp.15-17.
- Publisher:
- Pier Professional
The term leadership has been often applicable within the work domain, where development programmes are aimed at managers and lead organisations. However the government has recognised that changes in public services require the collaboration of many stakeholders working together in partnership and has placed at the core of its policies the need to include users and carers.