Search results for ‘Subject term:"mental health problems"’ Sort:
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How safe are places of safety?
- Author:
- SYMINGTON Jim
- Journal article citation:
- Mental Health Today, May 2008, pp.32-34.
- Publisher:
- Pavilion
- Place of publication:
- Hove
Under sections 135 and 136 of the Mental Health Act 1983, the police may take a person believed to be suffering from a mental disorders and to be in immediate need of care or control to a 'place of safety'. New national guidelines state that better standards are needed in Mental Health Act places of safety. This article discusses the Section 136 review - which contained user and carer perspectives - and highlights the key recommendations.
What about me?
- Authors:
- RING Chris, WATKINS Jonathon
- Journal article citation:
- Community Care, 19.10.00, 2000, p.24.
- Publisher:
- Reed Business Information
The authors argues that, to be effective, quality assurance programmes must involve mental health clients more fully in decisions about the organisation of their care.
Setting standards for services based on users and carers views
- Author:
- OXFORDSHIRE HEALTH
- Publisher:
- Oxfordshire Health
- Publication year:
- 1995
- Pagination:
- 4p.
- Place of publication:
- Oxford
Advocacy: a code of practice
- Author:
- GREAT BRITAIN. Department of Health. National Health Service Executive. Mental Health Task Force Users Group
- Publisher:
- Great Britain. Department of Health. National Health Service Executive. Mental H
- Publication year:
- 1994
- Pagination:
- 33p.,bibliog.
- Place of publication:
- London
Code developed using the views of users of mental health services. Draws together principles and guidelines for good practice in user group participation, in both unit and community-based users' councils and in peer advocacy who use mental health services.
Just one per cent: the experiences of people using mental health services
- Authors:
- UNIVERSITY OF EAST ANGLIA, RETHINK
- Publisher:
- Rethink
- Publication year:
- 2003
- Pagination:
- 7p.
- Place of publication:
- Kingston upon Thames
Rethink regularly carries out social survey research to monitor expert opinion on standards of mental health care. The recent Our Point of View survey, upon which this report is based, asked are things getting better for the people who use mental health services, their families and friends at the beginning of the 21st Century in Britain? This report looks at what service users want in order to feel fully represented.
Reducing parental dissatisfaction with a child and adolescent psychology service: a process of quality improvement
- Author:
- STALLARD Paul
- Journal article citation:
- Journal of Mental Health, 10(1), February 2001, pp.63-73.
- Publisher:
- Taylor and Francis
- Place of publication:
- London
Describes a process of quality improvement within a community child and adolescent psychology service by focusing upon areas of dissatisfaction as identified by parents. The views of parents about the service were assessed by the Parent Satisfaction Questionnaire. Non-respondents were followed-up by a researcher and the questionnaire completed. High rates of dissatisfaction were identified and quality improvement targets implemented. Concludes that consumer satisfaction surveys can have an important role in ensuring and monitoring quality within mental health services although their traditional emphasis upon satisfaction is not helpful. Focusing upon dissatisfaction can inform service change with qualitative and quantitative data providing a way of assessing the impact of this change.
Could this be you: evaluating quality and standards of care in the inpatient psychiatric setting
- Author:
- WARNER Lesley
- Journal article citation:
- Mental Health and Learning Disabilities Care, 4(3), November 2000, pp.89-92.
- Publisher:
- Pavilion
NHS mental health services are under considerable pressure to meet exacting quality standards in the provision of services. The physical conditions of wards, staffing levels and training, treatment programmes and polices, and the design of the unit itself are all known to be important factors in the therapeutic care environment. Outlines a template services can use to evaluate their inpatient psychiatric units against national standards and known best practice.
Complaints about care in a mental health trust
- Authors:
- PITARKA-CARCANI Iris, SZMUKLER George, HENDERSON Claire
- Journal article citation:
- Psychiatric Bulletin, 24(10), October 2000, pp.372-376.
- Publisher:
- Royal College of Psychiatrists
This study is retrospective review of a random sample of written complaints made by, or on behalf or, users of psychiatric services to determine: (a) the number and nature of written complaints against clinical aspects of services in a mental health trust over a 1-year period; and (b) what information complaints provide abut deficiencies in the quality of care. Results show that poor communication is likely to be at the root of many complaints. Room for improvement was found with respect to response to complaints.
User friendly
- Author:
- THOMPSON Audrey
- Journal article citation:
- Community Care, 8.4.99, 1999, pp.14-15.
- Publisher:
- Reed Business Information
Looks at how user involvement is changing the face of social care from the outside in.
Negative aspects of therapy: client perceptions of therapists social influence, burnout, and quality of care
- Authors:
- McCARTHY Wanda C., FRIEZE Irene Hanson
- Journal article citation:
- Journal of Social Issues, 55(1), Spring 1999, pp.33-50.
- Publisher:
- Wiley
This American study investigated the relationship between client perceptions of therapist use of social influence strategies, therapist burnout, and clients perceptions of the quality of their therapy. Scales were developed to measure personal coercive power, personal reward power, various forms of expert power and compromise strategies. A scale was also developed to measure clients' perceptions of their therapists burnout that contained a combination of modified items from the Maslach Burnout Inventory and original items based on stereotypical burnout behaviours. Perceived therapist burnout was positively associated with therapist use of personal coercive influence strategies, direct expert influence strategies, and indirect expert influence strategies. The implications of these findings are discussed.