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Measuring what matters: key indicators for the development of evidence-based employment services
- Authors:
- SHEPHERD Geoff, et al
- Publisher:
- Sainsbury Centre for Mental Health
- Publication year:
- 2009
- Pagination:
- 16p., bibliog.
- Place of publication:
- London
This paper puts forward a set of key performance indicators (KPIs) to assist local mental health and employment services to monitor employment outcomes and target development priorities for people in contact with specialist mental health services. Coverage includes: why employment matters, the policy background, the evidence on what works, commissioning guidance, developing the indicators, participation in the pilot, collecting data and what the returns revealed, ending with conclusions, recommendations and the final KPI framework.