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Users as citizens: collective action and the local governance of welfare
- Author:
- BARNES Marian
- Journal article citation:
- Social Policy and Administration, 33(1), March 1999, pp.73-90.
- Publisher:
- Wiley
Drawing on theories of new social movements and of citizenship, this article considers the developing place of user organisations within systems of local governance. It looks at the way in which groups have sought to assert the legitimacy both of experimental knowledge and of their position as citizens in the face of official responses which have constructed them as self-interested pressure groups. It draws on empirical research investigating local groups of disabled people and of mental health service users conducted in the first part of the 1990s. The article considers likely future roles for groups comprising of people often excluded from community.