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'Unheard voices': listening to refugees and asylum seekers in the planning and delivery of mental health service provision in London
- Authors:
- PALMER David, WARD Kim
- Publisher:
- Commission for Patient and Public Involvement in Health
- Publication year:
- 2006
- Pagination:
- 82p., bibliog.
- Place of publication:
- London
Noting that research into the mental health needs of asylum seekers and refugees has shown that they are likely to experience poorer mental health than native populations and are amongst the most vulnerable and socially excluded people in society, and that the Department of Health has identified Post Traumatic Stress Disorder as the most common problem among asylum seekers and refugees, this research aims to provide an insight into the views of potential and actual service users, exploring the views of service providers, including community groups and the voluntary sector, and the priorities of commissioners in order to draft a good practice guide on mental health provision for asylum seekers and refugees. The report includes an outline of the context and main themes in research on refugees and mental health, the study methodology and findings, and its recommendations in the form of a good practice guide discussing the main themes and priorities emerging from the service user interviews, partnership working, working holistically, accessibility and engagement, cultural sensitivity and understanding, care provision, and evaluation, consultation and planning and funding for future services.