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Case management: the current best practices and the next generation of innovation
- Authors:
- BEDELL Jeffrey R., CHEN Neal L., SULLIVAN Ann
- Journal article citation:
- Community Mental Health Journal, 36(2), April 2000, pp.179-194.
- Publisher:
- Springer
Eight published literature reviews of case management were evaluated to determine areas of consensus regarding outcomes associated with full service, broker, and hybrid models. Full service was recommended for "best practice" status and the effectiveness of the broker model was seriously questioned. Research evaluating paraprofessional and peer assisted models of case management, a potential method for improving outcomes, was also reviewed.