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Co-producing support for people with long-term health conditions: evaluation of an NHS East of England co-production programme
- Author:
- NATIONAL DEVELOPMENT TEAM FOR INCLUSION
- Publisher:
- National Development Team for Inclusion
- Publication year:
- 2016
- Pagination:
- 42
- Place of publication:
- Bath
Shares the knowledge and experience from an evaluation of six NHS sites in the East of England Strategic Clinical Network region which adopted co-production to develop support for long-term health conditions such as progressive neurological disease, mental health and learning disabilities. The evaluation findings are reported in three sections. Section one looks at how the projects worked in co-production, the challenges they faced, the lessons they learned and the outcomes achieved around working in co-production. Section two reports on the activities and progress made towards to achieving an improved service outcome for people using services. Section three discusses the wider impact of the projects in local areas going forward. The sites all faced challenges in implementing co-production, These included the process being more time-consuming than anticipated; more resource intensive; and difficulties in achieving equal partnerships due to well-established power relationships. However, early evidence suggests that alternative approaches to service delivery are developing that should lead to outcome and cost-effective benefits in the future. In addition the projects have identified an increased understanding between services and people who use services and benefits for those involved including development of skill levels and work competencies. The report identifies eight lessons for those trying to implement co-production strategies within the health sector. (Edited publisher abstract)