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Mental health services for adults with intellectual disabilities – what do service users and staff think of them?
- Authors:
- KROESE Biza Stenfert, et al
- Journal article citation:
- Journal of Applied Research in Intellectual Disabilities, 26(1), 2013, pp.3-13.
- Publisher:
- Wiley
Mental health services for services users with intellectual disabilities remain deficient both in terms of quality and access. The aim of this qualitative study was to investigate service users', support staff and community team members' views of the services currently provided to adults with intellectual disabilities and mental health problems and what they consider to be desirable qualities for staff to possess. Two different methodologies were used to collect data. First, 2 focus groups were conducted with service users who have intellectual disabilities and mental health problems and 2 focus groups were conducted with a variety of staff with recent experience of intellectual disabilities services. Second, individual interviews were conducted with 12 staff members employed in residential and community intellectual disabilities services. The data were analysed using interpretive phenomenological analysis. The identified themes were: being interested, communication, competence-promoting support, past/present/future links, prevention, reviews and liaison, working with carers, looking after staff, staff training/supervision and interface between services. A number of suggestions for improving services are identified and discussed in the context of current service policies and procedures.