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Registering the right support: CQC's policy on registration and variations to registration for providers supporting people with learning disabilities
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2016
- Pagination:
- 26
- Place of publication:
- London
This policy statement provides guidance on handling new applicants for registration and applications to vary registration from providers of services for people with learning disabilities. It aims to guide registration managers and inspectors in their assessments of providers of services for people with learning disabilities, and to help them decide whether to grant or refuse registration applications, or applications to make variations to registration. The statement covers the opening a new specialist assessment and treatment unit or hospital; the opening a new care home or location for supported living; and new applications for registration. (Edited publisher abstract)
Identifying and responding to closed cultures: guidance for CQC staff
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2020
- Pagination:
- 21
- Place of publication:
- Newcastle upon Tyne
This guidance supports CQC operational staff to better identify and respond to services that might be at risk of developing closed culture. A closed culture is defined as a poor culture that can lead to harm, human rights breaches and abuse. Features of a closed culture include: staff and/or management no longer seeing people using the service as people; very few people being able to speak up for themselves, for lack of support or fear; people who use the service more likely to be at risk of harm, including deliberate harm. The guidance helps inspectors: understand what a closed culture is; identify a closed culture; understand what potential breaches of the CQC fundamental standards involving human rights look like; be alert to signs of breaches of standards in services with a closed culture; know the right questions to ask at the right time; ensure the voices of people who use services are sought, listened to and acted on; determine next steps if evidence is uncovered that suggests people are at risk of harm or have experienced harm or abuse. (Edited publisher abstract)
Identifying and responding to closed cultures: supporting information for CQC staff
- Author:
- CARE QUALITY COMMISSION
- Publisher:
- Care Quality Commission
- Publication year:
- 2019
- Pagination:
- 3
- Place of publication:
- Newcastle upon Tyne
Information to help CQC inspectors and their managers to identify and respond to ‘closed cultures’ in health and social care services, where abuse and human rights breaches may be taking place. Closed environments may develop in services where people are situated away from their communities, where people stay for months or years at a time, where there is weak management of these services and where staff often lack the right skills, to support people. The document includes advice on identifying risk factors and warning signs and how to use existing regulatory policy when enforcement action is required. The information will be particularly useful for regulating services for people with a learning disability or autistic people. However, the principles apply to all settings where people may be less able to self-advocate, including adult social care services for people with dementia or mental health conditions. (Edited publisher abstract)