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Developmental studies for the national adult social care user experience survey: technical report
- Authors:
- CAIELS James, et al
- Publisher:
- Personal Social Services Research Unit
- Publication year:
- 2010
- Pagination:
- 16p.
- Place of publication:
- Canterbury
A new National Adult Social Care User Experience Survey for 2010/11 is being developed by a team from the Personal Social Services Research Unit and the Tizard Centre at the University of Kent. This publication is a supporting document for the main report on some development work for this project. The main report describes development work which aimed to explore some of the challenges inherent in surveying certain client groups, and to put forward proposals to overcome these challenges. Four exploratory studies covering the client groups and areas that were felt to present the most difficulties for the proposed method of self-completion postal survey were conducted. The studies were: to explore the variety of help received by service users in completing the questionnaire and consequences for the validity of the data; to examine the feasibility of using the proposed approach and the suitability of the questionnaire for people living in care homes; to develop a version of the questionnaire suitable for people with learning disabilities and explore the feasibility of the approach with this group; to explore the feasibility of asking advocates to help service users to complete the questionnaire and the consequences for the validity of the data. This document provides more details about the methods for data collection and analysis used in the 4 studies, and should be read in conjunction with the main report.