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Who does what?: the process of enabling people with learning difficulties to achieve what they need and want
- Author:
- DOWSON Steve
- Publisher:
- Values into Action
- Publication year:
- 1990
- Pagination:
- 24p., diags., bibliog.
- Place of publication:
- London
A framework for assessing what clients want, rather than what agencies perceive they need.
How responsive is your service?
- Author:
- DOWSON Steve
- Journal article citation:
- Community Living, 7(2), October 1993, pp.10-11.
- Publisher:
- Hexagon Publishing
Describes a framework for examining the responses of services to changing user needs and preferences.