Search results for ‘Subject term:"learning disabilities"’ Sort:
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Community care: minutes of evidence, Wednesday 18 April 1990: NHS Health Advisory Service, National Development Team for People with a Mental Handicap
- Author:
- GREAT BRITAIN. Parliament. House of Commons. Social Services Committee
- Publisher:
- HMSO
- Publication year:
- 1990
- Pagination:
- 35p.
- Place of publication:
- London
Discussion of community care provision for the mentally handicapped and mentally ill, including social security benefits.
The use of Jobcentre Plus telephony and face-to-face first contact services by customers with specific communication barriers
- Authors:
- HAY Caroline, SLATER Ashfa
- Publisher:
- Corporate Document Services; Great Britain. Department for Work and Pensions
- Publication year:
- 2007
- Pagination:
- 128p.
- Place of publication:
- Leeds
Telephone Contact Centres were introduced by Jobcentre Plus in 2001 as a first point of contact for all customers wishing to make a claim for benefits, or seeking job advice. Jobcentre Plus commissioned ECOTEC to explore the potential problems of Jobcentre Plus' telephony systems for customers with specific communication barriers. The research included interviews with customers with hearing impairments, speech impairments, learning difficulties, mental health issues and non-English speakers along with disability organisations, representative groups and Jobcentre Plus staff from both Contact Centres and Jobcentres. The main aim of the research was to investigate the barriers faced by the above groups to accessing Jobcentre Plus via Contact Centres. The research also covered specific aspects of face-to-face services within Jobcentres, particularly where individuals with communication barriers made first contact through the Jobcentre. The report covers the general manifestations of communication barriers, moving on to assess the roles of Contact Centres and Jobcentres in providing services for the specific customer groups included in the research, the views on use of interpreters, signers and advocates, and finally gives overall conclusions and recommendations.
Fit to work?: incapacity benefits in London
- Author:
- LONDON ASSEMBLY. Economic Development, Culture, Sport and Tourism Committee
- Publisher:
- Greater London Authority
- Publication year:
- 2007
- Pagination:
- 31p.
- Place of publication:
- London
Incapacity benefits directly affect hundreds of thousands of Londoners, and are the subject of major Government reforms. This report calls for measures to ensure that the reforms work for London, and recommends improvements to the services provided to claimants with mental illnesses or learning disabilities.
Work and disability: independent living after Incapacity Benefit
- Author:
- BRACE Chris
- Journal article citation:
- New Bulletin, 357, March 2006, pp.19-21.
- Publisher:
- Royal Association for Disability and Rehabilitation
The author discusses the government reforms in 'A New Deal for Welfare: Empowering People to Work' and looks at RADAR's comments on the proposals.
Transparent or opaque?: disabled people in Scotland describe their experience of applying for Disability Living Allowance
- Authors:
- BANKS Pauline, LAWRENCE Maggie
- Journal article citation:
- Journal of Social Work, 5(3), December 2005, pp.299-317.
- Publisher:
- Sage
Disability Living Allowance (DLA) is a UK social security benefit designed to meet the extra costs associated with disability. It has been suggested that some people with disabilities who are eligible for DLA do not claim the benefit, and amongst those who do claim there are inconsistencies of award decision-making. The aim of this research was to establish the level of knowledge relating to DLA amongst disabled people in Scotland and to explore the process of application from the perspective of those involved. Questionnaires were distributed through voluntary organizations. Six hundred and six completed questionnaires were received. Almost all respondents (97%) found the form difficult to complete. Many respondents indicated that they could not have completed the forms themselves, particularly those with learning disabilities, mental health problems and/or difficulty concentrating. Many applicants believed that decisions were inconsistent and often based on inadequate understanding of individual circumstances. A significant number of applicants (42.9%) who were subsequently awarded the benefit were turned down on their first application. The findings of this study suggest that the Scottish Parliament should ensure that disabled people have access to advice and guidance about welfare benefits irrespective of whether potential applicants are in contact with social work departments. More generally, the findings prompt questions about how the additional costs associated with disability are managed elsewhere. Social workers should be proactive in providing information and advice relating to welfare benefits in Scotland and in other countries.
An 80 per cent employment rate
- Author:
- EXCELL Richard
- Journal article citation:
- Poverty, 122, Autumn 2005, pp.5-9.
- Publisher:
- Child Poverty Action Group
The government wants to raise the UK employment rate to 80 per cent. The author warns that any attempt to rush things, or to put unfair pressure on disabled people and other disadvantaged claimants, willl doom the achievable plan to failure.
Welfare rights: juggling benefit options
- Author:
- BATEMAN Neil
- Journal article citation:
- Community Care, 22.4.99, 1999, p.29.
- Publisher:
- Reed Business Information
Looks at the rules which apply to people claiming benefits while working.
Incapacity benefits and the All Work Test: a hands-on guide
- Author:
- CAMPBELL Andy
- Publisher:
- Kent County Council. Social Sevices Department
- Publication year:
- 1997
- Pagination:
- 63p.,bibliog.
- Place of publication:
- Gravesend
Guide aiming to demystify the All Work Test process, the new assessment system determining whether people whose GP says they are unable to work can continue to receive benefit. Includes sections on: exempt conditions; potentially exempt diagnoses; the All Work Test; the IB 50 questionnaire; mental health problems (including learning difficulties); the medical examination; exceptional circumstances; failing and passing the test; and statistical information.
Rethinking disability at work: recommendations, polling data and key statistics
- Author:
- CENTRE FOR SOCIAL JUSTICE
- Publisher:
- Centre for Social Justice
- Publication year:
- 2017
- Pagination:
- 43
- Place of publication:
- London
Outlines key recommendations from the findings of research to explore why disabled people are significantly under-represented the workplace and suggests ways to narrow the disability employment gap. To address the large numbers of disabled people who fall out of employment, the report makes recommendations for the use of apprenticeships; the creation of better working environments, and a better system to manage returns to work after a sickness absence. The report also includes recommendations on how employers can be supported and encouraged to employ disabled people, highlighting the many benefits that disabled people bring to the workplace; the relationship between out-of-work benefits and employment support; and how to improve support to people with learning disabilities and mental health into work. The report also includes detail of polling data and key statistics from the research. (Edited publisher abstract)
Literature review: understanding the needs of people with mental health conditions and/or learning disabilities and the implications for the Pension, Disability and Carers Service
- Authors:
- BUTTERS Andrew, WEBSTER Mike, HILL Matt
- Publisher:
- Great Britain. Department for Work and Pensions
- Publication year:
- 2010
- Pagination:
- 62p., bibliog.
- Place of publication:
- London
The focus of this literature review is the needs, preferences and experiences of people with mental health problems or mental illness and/or learning disabilities when making claims or accessing benefits, specifically Disability Living Allowance and Attendance Allowance, and the implications of this for the Pension, Disability and Carers Service (PDCS) when assessing claims against its eligibility criteria. The report covers the background, policy context, scope and methodology of the review, and its findings concerning understanding needs, the role and extent of use of advocacy, gaps in service provision, good practice in providing services, barriers to the increased take-up of benefits, key networks, partners and links for PDCS in meeting needs, customer satisfaction, and channel preferences and digital inclusion. It includes recommended next steps for the PDCS.