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Green light toolkit 2013: a guide to auditing and improving your mental health services so that it is effective in supporting people with autism and learning disabilities
- Author:
- NATIONAL DEVELOPMENT TEAM FOR INCLUSION
- Publisher:
- National Development Team for Inclusion
- Publication year:
- 2013
- Pagination:
- 76
- Place of publication:
- Bath
An earlier report by NDTi, ‘Reasonably adjusted’ (2012) described the reasonable adjustments mental health services were already putting in place for people with learning disabilities and people with autism. The NHS Confederation, supported by the Department of Health, commissioned the NDTi to develop and produce materials to help services review their own quality and share and replicate good practice. These are published as the Green Light Toolkit 2013, which comprise practical new materials designed to help improve the quality of mental health services for adults with learning disabilities and/or autism. The toolkit includes an audit framework to support reviews; an easy-read version of the audit framework and toolkit; and examples. (Edited publisher abstract)
The NICE guidelines and quality standards on learning disabilities and behaviour that challenges
- Author:
- MURPHY Glynis
- Journal article citation:
- Tizard Learning Disability Review, 22(2), 2017, pp.71-81.
- Publisher:
- Emerald
This paper explains the process of developing the National Institute for Health and Care Excellence (NICE) guidelines on learning disabilities, covering the subject of 'behaviour that challenges'. The guidelines, which were published in May 2015, cover service user and carer experiences, assessment, risk factors and interventions for behaviour that challenges. The linked quality standards were published later in 2015. The final guidance is described in summary form, together with the quality standards. (Edited publisher abstract)
Once a day
- Authors:
- LINDSEY Mary, RUSSELL Oliver
- Publisher:
- Great Britain. Department of Health. National Health Service Executive
- Publication year:
- 1999
- Pagination:
- 34p.,list of orgs.,bibliog.
- Place of publication:
- London
Document designed to promote good practice in enabling people with learning difficulties to access and receive good quality services from primary health care teams.
Once a day: a primary care handbook for people with learning disabilities
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 1999
- Pagination:
- 4p.
- Place of publication:
- London
Circular accompanying a handbook presenting good practice guidance for primary care teams when working with people with learning difficulties.
Strengthening the commitment: one year on: progress report on the UK Modernising Learning Disabilities Nursing Review
- Author:
- GREAT BRITAIN. Department of Health
- Publisher:
- Great Britain. Department of Health
- Publication year:
- 2014
- Pagination:
- 32
- Place of publication:
- London
This report summarises the progress made in England during the past year against recommendations set out in ‘Strengthening the Commitment: the report of the UK Modernising Learning Disability Nursing Review (2012)’. The 17 recommendations cover the four broad areas of: strengthening capacity, strengthening capability, strengthening quality, and strengthening the profession. For each recommendation information is provided on key government policies, examples of positive practice, and planned next steps. The report shows how the recommendations have been translated into good practice to achieve better health and wellbeing for people with learning disabilities, and fulfil the commitment made in 'Transforming Care: A national response to Winterbourne View Hospital'. (Original abstract)
Improving services through partnership and consultation: a case example
- Authors:
- CHAPLIN Eddie, et al
- Journal article citation:
- Advances in Mental Health and Intellectual Disabilities, 5(2), March 2011, pp.3-8.
- Publisher:
- Emerald
A process of monitoring and auditing care quality is integral to modern health service delivery in order to improve standards and to ensure patient safety and welfare. This paper describes how, following an audit, a specialist mental health assessment and treatment inpatient service for people with intellectual disabilities put in place a process to improve and reprovide the service in partnership with local stakeholders. Concerns were raised by an audit of training and staffing which reported a catastrophic fall in staffing and concluded that without intervention there would be a danger that the service would be unable to provide an acceptable level of service. This paper describes the response to this audit, including the temporary measures that were put in place and the development of a permanent solution. In describing the process the paper highlights the need for transparent and honest working relationships with stakeholders, along with the role of audit and monitoring of quality to determine the health and effectiveness of services. This includes evaluating the continuing need for service and maintaining an agenda driven by needs rather than beds, based on best practice.
The keys to life: report of the Care Inspectorate's inspection focus area 2014-2016
- Author:
- CARE INSPECTORATE
- Publisher:
- Care Inspectorate
- Publication year:
- 2017
- Pagination:
- 53
- Place of publication:
- Edinburgh
This report presents the results of thematic inspections of services for adults with learning disabilities in Scotland, which were carried out to examine the quality of services and the extent to which the key principles of The Keys to Life policy were being met. It also looks at the extent to which the learning from the Department of Health review into Winterbourne View Hospital in Gloucestershire is informing practice in Scotland. The inspection included care homes, care at home services, housing support services and d combined care at home/housing support services for people with a learning disability. The report examines the findings in relation to outcomes for people who use these services, and their carers, aligning these to the four overarching strategic outcomes of The Keys to Life: a healthy life; choice and control; independence; and active citizenship. The inspections found that over 93 per cent of the services were providing good, very good, or excellent care. They also identified a high-level awareness about The Keys to Life strategy. Where services were good, this related to the implementation of person-led care practices which promoted choice and protected the rights of those using services. Areas for improvement identified included: some care managers reporting difficulties in accessing the right healthcare for the people they support; improvements in the way care was planned and delivered; and providing activities that were better focused on people’s individual choices. Examples of good practice are also included throughout the report. (Edited publisher abstract)
The importance of tacit knowledge in practices of care
- Author:
- REINDERS H.
- Journal article citation:
- Journal of Intellectual Disability Research, 54(Supplement 1), April 2010, pp.28-37.
- Publisher:
- Wiley
In the article the author argues that high quality personal relationships between professional and client is an essential condition of professional knowledge. This epistemological claim is developed against the background of current methods of quality assessment that rely on objective indicators. The author provides a philosophical analysis regarding the nature of professional knowledge in the care sector, where the analysis continues on from the concept of tacit knowledge to account for the personal dimension of professional expertise in the care sector. The author suggests that methods of quality assessment describe ‘quality of care’ as being independent to the professional who generates it, and, consequently, quality assessment as currently practiced renders the personal dimension of professional knowledge invisible – thereby excluding it from managerial attention and support. To indicate the relevance of the concept of tacit knowledge, the article offers some observations from the practice of care in a group home for people with intellectual disabilities. The author concludes that a high quality relationship between professionals and their clients is crucial for quality of care, and that this relationship generates the positive interaction that enables professionals to gain adequate insight in the needs of their clients.
Quality measures for befriending services
- Author:
- HESLOP Pauline
- Publisher:
- Shared Care Network
- Publication year:
- 2004
- Pagination:
- 62p.
- Place of publication:
- Bristol
To date, there has been a lack of research evidence about the effectiveness of befriending services and little guidance about what good practice should entail.This is despite a proliferation in befriending services, their growing popularity and government recognition of their importance to families of disabled children. Key areas include; the aims of the service, publicising the service, referrals, assessment , training, matching befrienders to befriendees, support and supervision arrangements, serviceuser involvement, resources, policies, breaks and endings and evaluation.
Joined up care: good practice in services for people with learning disabilities and mental health needs
- Author:
- KURTZ Zarrina
- Publisher:
- The Judith Trust
- Publication year:
- 1999
- Pagination:
- 58p.,bibliog.
- Place of publication:
- London
Report describing current services and projects that are working in ways that are multidisciplinary, preventative and innovative in their provision of services to people with learning difficulties and mental health needs.