This report provides the background to the Care Quality Commission thematic review of how dying patients are treated across various settings, an overview of the key findings and recommendations for providers, commissioners and local health and care system leaders, as well as information on what CQC will do going forward. The review focused on end of life care for people who may be less likely to receive good care, whether because of diagnosis, age, ethnic background, sexual orientation, gender identity, disability or social circumstances. The report shows that where commissioners and services are taking an equality-led approach that responds to people’s individual needs, people receive better care. Although some commissioners and providers of end of life care are doing this well, many are not. People from the groups included in the review reported mixed experiences of end of life care, and highlighted barriers that sometimes prevented them from experiencing good, personalised end of life care. In particular, the review found that lack of awareness of people’s individual needs is a significant barrier to good care and that commissioners and providers do not always consider the needs of everyone in their community.
(Edited publisher abstract)
This report provides the background to the Care Quality Commission thematic review of how dying patients are treated across various settings, an overview of the key findings and recommendations for providers, commissioners and local health and care system leaders, as well as information on what CQC will do going forward. The review focused on end of life care for people who may be less likely to receive good care, whether because of diagnosis, age, ethnic background, sexual orientation, gender identity, disability or social circumstances. The report shows that where commissioners and services are taking an equality-led approach that responds to people’s individual needs, people receive better care. Although some commissioners and providers of end of life care are doing this well, many are not. People from the groups included in the review reported mixed experiences of end of life care, and highlighted barriers that sometimes prevented them from experiencing good, personalised end of life care. In particular, the review found that lack of awareness of people’s individual needs is a significant barrier to good care and that commissioners and providers do not always consider the needs of everyone in their community.
(Edited publisher abstract)
Subject terms:
end of life care, palliative care, equal opportunities, black and minority ethnic people, disabilities, LGBT people, homeless people, Gypsies, travellers, learning disabilities, dementia, mental health problems, older people, prisoners;