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Making communication accessible for all: a guide for health and social care (HSC) staff
- Author:
- BELFAST HEALTH AND SOCIAL CARE TRUST
- Publisher:
- Belfast Health and Social Care Trust
- Publication year:
- 2016
- Pagination:
- 48
- Place of publication:
- Belfast
- Edition:
- 2nd ed.
A practical guide providing information to enable health and social care staff communicate more effectively with people who may have a disability or a communication support need. It looks at communicating with people with a range of disabilities, including people who are deaf or have a hearing loss, people who are blind or partially sighted, people who are deafblind, people who have a learning disability, people who have an Autism Spectrum Disorder (ASD), and people living with dementia. It also looks at communicating with someone after a stroke or acquired brain injury. The guide aims to help staff to think differently about communication; highlight current legislation; understand to enable more positive outcomes and experiences for people with communication support needs; and help create communication friendly environments to support people to communicate to the best of their ability. It covers face to face communication, telephone communication, written communication, and providing information on the internet. (Edited publisher abstract)