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How parents experience the quality of support: a survey in residential care
- Authors:
- LUIJKX Jorien, BRUG Annet ten, VLASKAMP Carla
- Journal article citation:
- Journal of Policy and Practice in Intellectual Disabilities, 10(1), 2013, pp.37-44.
- Publisher:
- Wiley
This study examined the views of parents and/or legal guardians on the quality of support provided to people with an intellectual disability (ID) in residential care in the Netherlands, in order to improve the partnership between parents/legal guardians and facilities. A questionnaire developed in close cooperation with parents specifically for this aim was sent to 1,785 households (parents and/or legal guardians) of clients in the Netherlands. Types of residential care included group homes, community living, and assisted living facilities, to more sheltered housing and institutional placements. The questionnaire consists of the following five subsections: daily care, housing, day services, leisure activities, and communication. A multiple regression analysis was performed to determine which factors contributed to the satisfaction of parents and/or legal guardians. The questionnaires returned (n = 1,058) showed that respondents rated the overall quality of support at an average grade of 7.3 out of 10. Small but mostly significant differences were found between the subsections. Special attention should be paid to the percentage of parents and/or legal guardians who gave unsatisfactory scores (10%) and the substantial percentage (25%) of parents and/or legal guardians that rated the quality of care only marginally satisfactory (grades 6–7). (Edited publisher abstract)