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"From the inside looking out": how to tackle monitoring
- Authors:
- ABBOTT K., JAMES J., HOWELL H.
- Journal article citation:
- Mental Handicap, 18(1), 1990, pp.15-18.
- Publisher:
- British Institute of Mental Handicap
Describes the development of a method of monitoring the quality of residential services to people with mental handicap.
Ideas into action: the benefits of monitoring through a quality action group
- Authors:
- HOWELL H., JAMES J., ABBOTT K.
- Journal article citation:
- Mental Handicap, 18(3), 1990, pp.118-120, 124.
- Publisher:
- British Institute of Mental Handicap
Describes the work of the group, which consists of the parents of young people with mental handicap and the staff who care for them, in evaluating the services provided.