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Evaluation of the Healthcare Commission audit of services for people with learning difficulties: quantitative survey report for the Healthcare Commission
- Author:
- OFFICE FOR PUBLIC MANAGEMENT
- Publisher:
- Office for Public Management
- Publication year:
- 2007
- Pagination:
- 20p.
- Place of publication:
- London
A survey was conducted of managers, clinicians, directors and chief executives who had received the Audit’s self-assessment questionnaire and those whose service had subsequently been visited by the one of the Healthcare Commission’s peer review teams. Two hundred and forty two responses were received. Findings showed that only half of respondents made actual changes as a result of the Audit. Those who received a visit as well as a questionnaire were more likely to have implemented changes than those that received a questionnaire alone. The changes implemented and planned were wide ranging including an increase in user involvement, improved staff training and the development of service user plans amongst many others.