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Guidance for staff responsible for care after death (last offices)
- Authors:
- NATIONAL HEALTH SERVICE. National End of Life Care Programme, NATIONAL NURSE CONSULTANT GROUP (PALLIATIVE CARE)
- Publisher:
- National Health Service. National End of Life Care Programme
- Publication year:
- 2011
- Pagination:
- 20p.
- Place of publication:
- Leicester
Written for health and social care professionals who care for a person who has died and their carers, this guidance document details the key elements of care provision in the immediate period following death (the final step of the end of life care pathway). It was prepared following a review of the evidence base and 4 rounds of consensus building with representatives of organisations with a responsibility for caring for people after death. It is principally for nurses and those who have nursing tasks delegated to them, and uses the term care after death (instead of the traditional term 'last offices') in order to reflect the nursing tasks involved, including ongoing support of the family and carers. It sets out key principles, and is intended as a guide for training and for informing the development of organisational protocols for this area of care. It covers pathways of care for the deceased person, care before death, care at the time of death, best practice and legal issues, care after death, personal care after death, transfer of the deceased person, and recording care after death. Brief appendices cover deaths requiring reports to the coroner, information required by mortuary staff and funeral directors, and information on key stakeholders involved in the development of the guidance.
Talking about end of life care: right conversations, right people, right time
- Author:
- NATIONAL HEALTH SERVICE. National End of Life Care Programme
- Publisher:
- National Health Service. National End of Life Care Programme
- Publication year:
- 2011
- Pagination:
- 32p.
- Place of publication:
- Leicester
Effective communication is essential to deliver quality end of life care. This is the final report from the communication skills pilot project. This project aimed to improve the provision and quality of training for staff to provide them with the confidence and competence to respectfully and compassionately care for individuals and their families towards the end of life. The project funded 12 pilot sites which carried out a training needs analysis, reviewed existing provision and benchmarked it against national competences. They then used a needs-based approach to develop new training plans. Service users and other partners also contributed to the project. This report highlights the project’s findings, and provides key messages regarding why communication skills need to be improved and how to do it. A set of actions to achieve sustainable change are also listed.
The route to success in end of life care: achieving quality in care homes
- Author:
- NATIONAL HEALTH SERVICE. National End of Life Care Programme
- Publisher:
- National Health Service. National End of Life Care Programme
- Publication year:
- 2010
- Pagination:
- 17p.
- Place of publication:
- Leicester
The Department of Health’s End of Life Care Strategy, published in 2008, emphasised the need to raise the quality of care provided to dying people and their loved ones in a variety of settings, including care homes. Although many care homes are enthusiastic about enhancing the quality of care they provide at the end of life, many of their residents die in hospital after an emergency admission
Information for commissioning end of life care
- Author:
- NATIONAL HEALTH SERVICE. National End of Life Care Programme
- Publisher:
- National Health Service. National End of Life Care Programme
- Publication year:
- 2008
- Pagination:
- 27p.
- Place of publication:
- Leicester
This information will support the commissioning of a whole-systems approach to end of life care and is intended for Primary Care Trusts (PCTs), practice based commissioners, mental health service commissioners, older people service commissioners and long term condition service commissioners. It has been provided by the National End of Life Care Programme team in conjunction with the Department of Health commissioning work group, the end of life care service specification working group and individual commissioners. It provides information for commissioning end of life care services and focuses on delivery of a high quality, individualised service to meet the physical, emotional, spiritual and social needs of all people in their end of life phase and their carers.
End of life care in extra care housing
- Author:
- NATIONAL HEALTH SERVICE. National End of Life Care Programme
- Publisher:
- National Council for Palliative Care
This is an updated version of the End of Life Care Learning Resource Pack, which provides practical information and advice for managers and support staff working in extra care housing schemes. It covers a range of issues relating to the care of residents with a life-limiting or progressive condition. (Publisher abstract)
End of life care in extra care housing: learning resource pack for housing, care and support staff
- Authors:
- NATIONAL HEALTH SERVICE. National End of Life Care Programme, HOUSING LEARNING AND IMPROVEMENT NETWORK, INTERNATIONAL LONGEVITY CENTRE UK
- Publisher:
- National Health Service. National End of Life Care Programme
- Publication year:
- 2012
- Pagination:
- 92
- Place of publication:
- London
Extra care housing generally comprises homely, purpose-built independent housing units that feature common spaces, facilities and flexible care services for older people. This is an updated version of the End of Life Care Learning Resource Pack, first published in 2009 (by Housing 21), which provides practical information (including case studies and "top tips") and advice for managers and support staff working in extra care housing schemes. The pack covers a range of issues relating to the care of residents with a life-limiting or progressive condition. Topics covered include: identifying opportunities to start talking about end of life care; the core end of life path care pathway; diversity issues such as care of the body after death; and people's capacity to make decisions as their condition deteriorates. (Edited publisher abstract)
End of life care: learning resource pack: information and resources for housing care and support staff in extra care housing
- Authors:
- HOUSING 21, NATIONAL HEALTH SERVICE. National End of Life Care Programme
- Publisher:
- Housing 21
- Publication year:
- 2009
- Pagination:
- 39p.
- Place of publication:
- Beaconsfield
This resource pack is for anyone who is caring for or giving support to someone with a life limiting condition in an extra care housing setting. This includes people with any chronic condition such as heart failure or respiratory problems as well as people with dementia. It offers advice on simple things that staff can do, questions that should be addressed and helps to identify how and when to access specialist help.