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Safeguarding: directors' summary 3
- Author:
- CENTRE FOR EXCELLENCE AND OUTCOMES IN CHILDREN AND YOUNG PEOPLE'S SERVICES
- Publisher:
- Centre for Excellence and Outcomes in Children and Young People's Services
- Publication year:
- 2009
- Pagination:
- 3p.
- Place of publication:
- London
This summary gives directors of children’s services and their Children’s Trust partners the key findings from three research briefings on the topic of quality assurance for effective safeguarding practice. The briefings consider the questions that help to inform senior managers about the quality of their organisation’s safeguarding service: How can we recognise the interventions that are effective in protecting children, especially children living in complex circumstances? How can we ensure accountability in decision-making on child protection issues? How can child protection staff respond effectively to new and challenging information concerning children at risk?
Development of a quality assurance and continuous quality improvement (CQI) model in public child welfare systems
- Authors:
- AHN Haksoon, et al
- Journal article citation:
- Journal of Public Child Welfare, 11(2), 2017, pp.166-189.
- Publisher:
- Taylor and Francis
- Place of publication:
- Philadelphia, USA
The purpose of this article is to review the development and implementation of a revised quality assurance and continuous quality improvement (CQI) model for the child welfare system in one Mid-Atlantic state, and the contribution of this new process to measuring the quality of child welfare practices. This revised CQI model in the state includes a broader scope of assessing practice and outcomes, as well as compliance, and engages internal and external partners in the process. This study is the first to describe the state’s revised CQI implementation process and examine preliminary outcomes in a statewide child welfare system. Findings indicate that the revised model was able to identify the factors that contributed to improving outcomes for children and families and to develop a greater understanding of the aggregate data across the state. This study will contribute to the comprehensive understanding of the model and provide implications for future quality assurance practices. (Publisher abstract)
National Child Protection Inspection post inspection review: South Yorkshire Police 28 April - 1 May 2015
- Author:
- HER MAJESTY'S INSPECTORATE OF CONSTABULARY
- Publisher:
- HM Inspectorate of Constabulary
- Publication year:
- 2015
- Pagination:
- 15
- Place of publication:
- London
A review of the progress made in South Yorkshire Police since the publication of HMIC’s South Yorkshire National Child Protection Inspection in September 2014. The review comprised: a document review; interviews with staff including the head of public protection; and audits of 28 child protection cases relating directly to areas for improvement identified in the inspection report and associated recommendations. Of the cases audited, two were assessed as good, 19 requiring improvement and 7 inadequate. The report outlines key findings and makes recommendations for improvement, focusing on the main aspects of the process, including: initial contact, assessment and help, investigation, and decision making. (Edited publisher abstract)
First annual report: National Panel of Independent Experts on Serious Case Reviews
- Author:
- NATIONAL PANEL OF INDEPENDENT EXPERTS ON SERIOUS CASE REVIEWS
- Publisher:
- Great Britain. Department for Education
- Publication year:
- 2014
- Pagination:
- 10
- Place of publication:
- London
This report details the work of the national panel of independent experts on serious case reviews in its first year of operation, including the number and type of cases it considered, instances where SCRs have not being proposed and instances where SCRs have not being published. The panel observes that the quality of SCRs is disturbingly variable, with good reports being outnumbered by the number of reports still failing on key points. The report makes a number of recommendations, including: a review of SCRs produced under Working Together 2013 guidance, Department for Education to seek to demonstrate what a good SCR looks like and make this available; issue of cost not to be a factor in the decision as to whether or not to initiate an SCR; and DfE to take responsibility for considering how a repository of past reports could become a more active resource for learning, and what role it might play in ensuring the existence of such a centralised resource. (Edited publisher abstract)
Inspecting the inspectors: where Ofsted went wrong
- Author:
- HIGGINS Lauren
- Journal article citation:
- Children and Young People Now, 11.12.08, 2008, pp.8-9.
- Publisher:
- Haymarket Business Publications Ltd
The case of Baby P raised serious questions about the way Ofsted conducts its inspections and safeguarding practice. The author examines there areas where the watchdog needs to improve.
Moving from blame to quality: how to respond to failures in child protective services
- Authors:
- LACHMAN Peter, BERNARD Claudia
- Journal article citation:
- Child Abuse and Neglect, 30(9), September 2006, pp.963-968.
- Publisher:
- Elsevier
This Commentary was submitted while the first author was a Quality Improvement Fellow at the Institute for Healthcare Improvement, Cambridge, MA, USA.
Standard life
- Author:
- GARDINER Derek
- Journal article citation:
- Care and Health Magazine, 9.11.04, 2004, pp.24-25.
- Publisher:
- Care and Health
Discusses the importance of councils' self-assessments in judging the quality of social care. Focuses on an arms length review carried out by Performance Unit staff at Greenwich on child protection services.
Quality assurance: threat or opportunity?
- Authors:
- FIELD Jo, SORRENSON Don
- Journal article citation:
- Social Work Now: the Practice Journal of Child, Youth and Family, 7, August 1997, pp.36-40.
- Publisher:
- Child, Youth and Family (Department of Child, Youth and Family Services, Te Tari Awhina I te Tamaiti, te Rangatahi, tae atu ki te Whanau)
Describes the philosophy behind the New Zealand Children, Young Persons and Their Families Service Dynamic Professional Quality Assurance programme, said to strengthen best practice and quality care. Attempts to explore how the concepts are reflected in the Professional Quality Assurance (PQA) programme also being piloted. Lists challenges, anticipated issues, goals and aspirations. Describes design and implementation and potential benefits and risks. Concludes that quality is increasingly under scrutiny and its pursuit increasingly driven by political, economic and organisational forces. Clients/consumers' voice had not been added to the equation at that stage of the PQA programme. The present focus was professional quality in the casework decision-making process. The challenge was to work together to ensure the programme's value to practitioners and the children and young people they were responsible for caring and protecting.
Quality of the analysis - a performance management system for the analytical stage of child‐protection investigations
- Authors:
- KARLSSON Henrik, AVBY Gunilla, SVENDSEN Tore
- Journal article citation:
- Child and Family Social Work, 25(4), 2020, pp.856-864.
- Publisher:
- Wiley
This article presents a performance management system for reviewing the quality of written analyses in child‐protection investigations. The system, called quality of the analysis (QUAL), is based on the Swedish adaptation of the British Integrated Children's System and Framework for the Assessment of Children in Need and their Families called Children's Needs in Focus (BBIC). QUAL was applied to 280 child‐protection investigations to review the compliance with the BBIC standards. The investigations took place in 2011 and 2014. The results indicate improvements in various quality indicators, such as answers provided to all investigative questions, both risk and protective factors documented, and an assessment of the child's need for protection or support documented. However, in 40% of the investigations from 2014, the analytical stage was more a summary than an analysis. Many countries struggle to find and develop tools that can provide feasible systematic feedback on professional performance and support quality improvement in child‐protection work. This paper suggests that QUAL can be used as one method among others to develop and strengthen the analytical work in practice by visualizing and monitoring the written analysis. QUAL may function as a tool to stimulate professional development, facilitate organizational learning, and improve investigative work. (Edited publisher abstract)
Joint targeted reviews of services to protect children: Government consultation response
- Author:
- GREAT BRITAIN. Department for Education
- Publisher:
- Great Britain. Department for Education
- Publication year:
- 2015
- Pagination:
- 12
- Place of publication:
- Manchester
A Government response to a consultation on a new system of joint multi-agency reviews, to assess more effectively how local agencies are working in a co-ordinated manner to protect children and young people. There was no strong opposition to any of the proposals, which relate to the dissemination of review findings and responses and additional powers for inspectorates. The Government is therefore proceeding with the proposals set out in the consultation, subject to one exception. This relates to arrangements for the distribution of the report following a review. The consultation proposed removing the requirement for this to be sent to a local radio station and a newspaper, and the majority of respondents agreed to this. However, the new regulations retain this requirement, on the grounds that it is consistent with the Government’s transparency agenda. (Edited publisher abstract)