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Behind the facade, beneath the surface: where registered managers need to look and what they need to know
- Author:
- BURTON John
- Journal article citation:
- Journal of Care Services Management, 6(2), 2012, pp.63-68.
- Publisher:
- Taylor and Francis
The manager of a care home is expected to build and maintain an acceptable facade of ‘service delivery’ that complies with regulatory standards. However, the conditions in which truly caring relationships and a sense of community and homeliness can flourish are the product of social and emotional, ethical and intellectual analysis, and leadership at a much deeper and more complex level. The important but nevertheless secondary issues of policy and procedure, ‘quality’, standards, and regulation have taken precedence over the ‘primary task’ (caring and homeliness) that is the sole legitimate purpose of any care home. As the leader of the home, the registered manager has to be exceptionally clear sighted and determined. She or he must stick to the primary task and resist the pressure to gratify external demands at the expense of attending to the needs of residents. When the home is performing the primary task, the facade will no longer be false, and valid external expectations will be honestly met. The training and professional accreditation of care home managers must focus on understanding and leading the primary task at its deepest and most complex level. (Publisher abstract)
Preparing to complete your PCA
- Author:
- -
- Journal article citation:
- Quality and Compliance Magazine, 3, October 2011, pp.12-13.
- Publisher:
- Forum Business Media Ltd.
- Place of publication:
- Middlesex
This article looks at the planning that needs to be in place if care providers are to simplify the process of completing the Provider Compliance Assessment (PCA) for their services.
Running a care home
- Author:
- MACKAY Ann
- Journal article citation:
- Housing Care and Support, 11(4), December 2008, pp.24-26.
- Publisher:
- Emerald
Services that are commissioned need to balance demands for higher standards, the needs of local communities and person-centred delivery with ever-tightening budgets. But this has yet to be achieved for the care home sector, where the cheapest services are chosen at the cost of quality. Recognition of care homes as an investment and the setting of rates based on what it takes to actually run a care home are needed.
Guidelines for meeting national minimum care standards: care homes for older people
- Author:
- BORDESLEY INSTITUTE
- Publisher:
- Bordesley Institute
- Publication year:
- 2003
- Pagination:
- 92p.
- Place of publication:
- Birmingham
Any organisation who owns or manages a care home is to undertake a Section 26 visit under the National Minimum Care Standards. Following the visits reports are produced and copies sent to the care home and to CSCI. Residential care is about providing an individual with a safe, warm, secure, homely environment. Although current trends are towards people remaining in their own home to maintain independence and to continue within their own community, for many people residential care is quite often a positive choice where they can receive a high quality standard of life supported by residential care.
Your care home: is it up to standard?
- Author:
- BURTON John
- Publisher:
- Counsel and Care
- Publication year:
- 2008
- Pagination:
- 24p.
- Place of publication:
- London
Care homes should be exactly what they say they are - both caring and homely. 'Your care home - is it up to standard?' is a user-friendly guide for older people and their families on the standards they have a right to expect when living in a care home.
Mean cuisine?
- Author:
- VALIOS Natalie
- Journal article citation:
- Community Care, 11.05.07, 2007, pp.34-36.
- Publisher:
- Reed Business Information
Malnutrition is a significant problem in older people's care homes. The author finds that it is not only a funding issue, but can be a case of badly trained staff. The article highlights the example of the Chef at Wilton Lodge in Hull, who won Care Cook of the Year in 2006.
Care homes for adults (18-65) guidance log
- Author:
- COMMISSION FOR SOCIAL CARE INSPECTION
- Publisher:
- Commission for Social Care Inspection
- Publication year:
- 2006
- Pagination:
- 105p.
- Place of publication:
- London
Guidance logs (formerly known as precedent logs) are used by inspectors to apply the National Minimum Standards. Inspectors use the logs when queries arise about the interpretation of a particular standard, or where clarification is needed on how a particular aspect of a service should be inspected against the standards.
Care homes for older people guidance log
- Author:
- COMMISSION FOR SOCIAL CARE INSPECTION
- Publisher:
- Commission for Social Care Inspection
- Publication year:
- 2006
- Pagination:
- 109p.
- Place of publication:
- London
Guidance logs (formerly known as precedent logs) are used by inspectors to apply the National Minimum Standards. Inspectors use the logs when queries arise about the interpretation of a particular standard, or where clarification is needed on how a particular aspect of a service should be inspected against the standards.
Commission for Social Care Inspection guidance log for children's homes
- Author:
- COMMISSION FOR SOCIAL CARE INSPECTION
- Publisher:
- Commission for Social Care Inspection
- Publication year:
- 2006
- Pagination:
- 176p.
- Place of publication:
- London
Guidance logs (formerly known as precedent logs) are used by inspectors to apply the National Minimum Standards. Inspectors use the logs when queries arise about the interpretation of a particular standard, or where clarification is needed on how a particular aspect of a service should be inspected against the standards.
Shared misconceptions
- Author:
- CAPLE Chris
- Journal article citation:
- Community Care, 20.9.01, 2001, p.28.
- Publisher:
- Reed Business Information
Two care home residents can still share a bedroom in a care home if they want. The authors out the confusion over the new national minimum standards and the question of minimum room size.