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Jimmy: assessing and exploring unmet needs
- Authors:
- SCOTT Ann, HUTCHINSON Tania
- Journal article citation:
- Journal of Dementia Care, 16(5), September 2008, pp.30-33.
- Publisher:
- Hawker
A case study is used to demonstrate the support model used by the Newcastle Challenging Behaviour Service. The case study illustrates how an elderly man, whose agitated behaviour in the evenings caused problems for care staff and other residents, was helped using the model. The model conceptualises residents' behaviours as strategies employed by a person to meet an unfulfilled or 'unmet' need.