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Journal article

'Service users': regressive or liberatory terminology?

Author:
BERESFORD Peter
Journal article citation:
Disability and Society, 20(4), June 2005, pp.469-477.
Publisher:
Taylor and Francis,

The term ‘service users’ has come to be increasingly used both in the UK and beyond to describe people on the receiving end of health, welfare and social care policies and services, including disabled people. This use of language is contentious. It has come in for criticism as presenting people in passive, consumerist terms. However, many disabled people, and others, use the term of themselves. This article seeks to develop discussion about this terminology and suggests that as well as being used by state and service system in regressive and pejorative ways, it may also serve as a unifying concept which has helped groups to act with solidarity and to challenge and seek to improve their status in society. In this way, it may parallel the terms ‘disabled’ and ‘disability’ as used within social approaches to disability.

Journal article Full text available online for free

Life is beautiful

Author:
IVORY Mark
Journal article citation:
Community Care, 30.03.06, 2006, pp.32-33.
Publisher:
Reed Business Information

Jane Campbell is returning to her roots as a campaigner after five years as chair of the Social Care Institute for Excellence. The author talks to her about her achievements, the future and why she doesn't feel part of the social care club.

Journal article

The Asian People's Disability Alliance

Author:
-
Journal article citation:
New Bulletin, 356, January 2006, p.26.
Publisher:
Royal Association for Disability and Rehabilitation

The Asian People's Disability Alliance (APDA) is a user-led registered charity of Asian disabled people that provides health, social care and education services to Asian disabled people, their families and their carers, working with the social model of disability. This article provides a brief overview of the organisation.

Book Full text available online for free

Students first: the experiences of disabled students in higher education

Authors:
HALL John, TINKLIN Theresa
Publisher:
Scottish Council for Research in Education
Publication year:
1998
Pagination:
109p.
Place of publication:
Edinburgh
Book Full text available online for free

Direct payments: the impact on choice and control for disabled people

Authors:
WITCHER Sally, et al
Publisher:
The Stationery Office
Publication year:
2000
Place of publication:
Edinburgh
Journal article Full text available online for free

Empowerment must be a two-wau learning process

Author:
BERESFORD Peter
Journal article citation:
Care Plan, 4(2), December 1997, pp.26-28.
Publisher:
Positive Publications/ Anglia Polytechnic University, Faculty of Health and Social Work

The author discusses the role of empowerment in social care.

Journal article

Who's taking the lead in Europe?

Author:
HALDANE Carol
Journal article citation:
Disability Issues, 16, April 1994, pp.14-15.

Looks at European Union (EU) funding programmes such as HELIOS and how far they favour projects which involve disabled people in developing policies.

Journal article

Action on the waterfront

Author:
MACFARLANE Ann
Journal article citation:
Impact, 10, 1994, p.11.

Describes how the Kingston Association of Disabled People have turned the rhetoric of user involvement into reality.

Journal article

Touching technology

Author:
WITTON Marion
Journal article citation:
Care Weekly, 7.10.93, 1993, p.13.

Discusses the range of electronic devices which can enhance user independence. Home automation enables people with disabilities to manage their home environment.

Journal article

Listening in Leeds

Author:
COOKSON S.
Journal article citation:
Disability Issues, May 1992, p.4.

Leeds Forum of Disabled represents 24 organisations and over 1,200 individual disabled people. Describes how the Forum works with Leeds City Council to ensure their opinions are listened to.

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