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Journal article

'Service users': regressive or liberatory terminology?

Author:
BERESFORD Peter
Journal article citation:
Disability and Society, 20(4), June 2005, pp.469-477.
Publisher:
Taylor and Francis,

The term ‘service users’ has come to be increasingly used both in the UK and beyond to describe people on the receiving end of health, welfare and social care policies and services, including disabled people. This use of language is contentious. It has come in for criticism as presenting people in passive, consumerist terms. However, many disabled people, and others, use the term of themselves. This article seeks to develop discussion about this terminology and suggests that as well as being used by state and service system in regressive and pejorative ways, it may also serve as a unifying concept which has helped groups to act with solidarity and to challenge and seek to improve their status in society. In this way, it may parallel the terms ‘disabled’ and ‘disability’ as used within social approaches to disability.

Journal article Full text available online for free

Empowerment must be a two-wau learning process

Author:
BERESFORD Peter
Journal article citation:
Care Plan, 4(2), December 1997, pp.26-28.
Publisher:
Positive Publications/ Anglia Polytechnic University, Faculty of Health and Social Work

The author discusses the role of empowerment in social care.

Journal article

Poverty and disabled people: challenging dominant debates and policies

Author:
BERESFORD Peter
Journal article citation:
Disability and Society, 11(4), December 1996, pp.553-567.
Publisher:
Taylor and Francis,

This article explores the relationship between poverty, disability and impairment in a global context. It challenges dominant critiques of poverty and disability, and explores the critiques, policy proposals and developments of the disabled people's movement to combat poverty. It offers an international perspective including the experience of both the North and South.

Journal article

Disabled people, service users, user involvement and representation

Authors:
BERESFORD Peter, CAMPBELL Jane
Journal article citation:
Disability and Society, 9(3), 1994, pp.315-325.
Publisher:
Taylor and Francis,

Examines the emphasis of service agencies on the 'unrepresentativeness' of disabled people and service users; looks at how this is experienced by the latter and considers why the issue has gained such importance. Examines the means attached to representation by recipients and providers of services. As well as looking at how the issue of representativeness is used to devalue, exclude and disempower disabled people and service users, the article explores its relation with the competing participatory and representative models and practices of democracy employed by disabled people and service providers.

Journal article

Opportunity blocks

Author:
BERESFORD Peter
Journal article citation:
Community Care, 25.1.01, 2001, p.14.
Publisher:
Reed Business Information

The author argues that society's attitude to work and benefits does much to deny disabled people access to quality job opportunities, education and enriching life experiences.

Journal article

Mental health services users and disability: implications for future strategies

Authors:
BERESFORD Peter, HARRISON Chris, WILSON Anne
Journal article citation:
Policy and Politics, 30(3), July 2002, pp.387-396.
Publisher:
Policy Press

This article investigates what appears to be an ambiguity in the approach of disability policy and disability politics to mental health service users. Mental health policy, which has always had powers to restrict their rights, is now increasingly associating mental health service users/survivors with "dangerousness" and focusing on them as a threat to "public safety". Mental health service users"/survivors" organisations, which have so far tended to focus their activities on mental health policy and partnership approaches to making change,are now beginning to look to disability policy and politics to develop their thinking and activities for the future, while retaining their own distinct and independent identity. This has important implications for disability studies, policy and politics.

Journal article

Service users

Author:
BERESFORD Peter
Journal article citation:
Research Matters, 11, April 2001, pp.58-60.
Publisher:
Community Care

Reviews research which examines service users' involvement in, and their perspective on, service provision and policy and practice.

Journal article

We have choices: globalisation and welfare user movements

Authors:
BERESFORD Peter, HOLDEN Chris
Journal article citation:
Disability and Society, 15(7), December 2000, pp.973-989.
Publisher:
Taylor and Francis,

This article connects and juxtaposes two important contemporary discourses in social policy: those of globalisation and of the 'welfare users' movements, particularly the movements of disabled people. It questions the widespread use of the globalisation process as a rationale for accepting that social policies should be subordinated to narrow economic constraints. It discusses the implications of social policies associated with globalisation for disabled people and other welfare service users, and their response to these. In particular the movements' emphasis on asserting choice in policy and their ability to influence the policy process is noted. The article concludes that there is much to be gained from a closer dialogue between the users' movements and social policy as a discipline, although there still seems to be some resistance to this from the latter.

Journal article Full text available online for free

Identity, structures, services and user involvement

Author:
BERESFORD Peter
Journal article citation:
Research Policy and Planning, 15(2), 1997, pp.5-9.
Publisher:
Social Services Research Group

Discusses the importance of emphasis being placed upon the role of users and their empowerment in the personal social services.

Book

A challenge to change: practical experiences of building user-led services

Editors:
BERESFORD Peter, HARDING Tessa
Publisher:
National Institute for Social Work
Publication year:
1993
Pagination:
211p.,bibliog.
Place of publication:
London

Brings together contributions from a wide range of people with practical experience of building user-led services. Offers real-life examples and guidance on how-to-do-it. Contributors include disabled people and other service users, practitioners, trainers, managers, advisers and researchers. In 5 parts: setting the agenda; user-led initiatives; provider-led initiatives; building models for change; and involvement for empowerment.

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