Based on conversations with operational staff from NHS and local authorities in Wales, this report presents a review of current practice in the area of the prevention of delayed transfers of care. It seeks the views of staff on key issues and possible solutions and have been supported by a number of key documents. The findings have been grouped into four main themes: capacity; consistency; communication; culture. The report also identifies a range of emerging good practice that have emerged to address the challenges and highlights a number of areas for consideration at a national level.
(Edited publisher abstract)
Based on conversations with operational staff from NHS and local authorities in Wales, this report presents a review of current practice in the area of the prevention of delayed transfers of care. It seeks the views of staff on key issues and possible solutions and have been supported by a number of key documents. The findings have been grouped into four main themes: capacity; consistency; communication; culture. The report also identifies a range of emerging good practice that have emerged to address the challenges and highlights a number of areas for consideration at a national level.
(Edited publisher abstract)
Subject terms:
local authorities, NHS, delayed discharge, prevention, integrated care, communication, interagency cooperation, good practice;
For the pilot the SocialServicesImprovementAgency (SSIA) worked across adults’ and children’s teams in 7 authorities using an approach based on the ‘pain score’ widely used in the NHS. The pilot found that overall it was possible to record progress against personal outcomes for the specific purposes set out in the Code of Practice. The pilot also demonstrated the importance of a consistent and positive...
(Edited publisher abstract)
Summary findings of a pilot exercise to develop an approach to recording and measuring the progress people make towards achieving their personal wellbeing outcomes developed their care and support plans. The Code of Practice in relation to Part 4 of The Social Services and Well-being Wales Act 2014 requires that care and support plans measure the progress towards achieving personal outcomes. For the pilot the SocialServicesImprovementAgency (SSIA) worked across adults’ and children’s teams in 7 authorities using an approach based on the ‘pain score’ widely used in the NHS. The pilot found that overall it was possible to record progress against personal outcomes for the specific purposes set out in the Code of Practice. The pilot also demonstrated the importance of a consistent and positive approach to setting and recording personal outcomes, for personal outcomes to be meaningful, achievable and considered within the purpose of the social care intervention. Areas that would benefit from further development if the approach were to be rolled out national include: developing national data, developing a variety of scoring tools for certain client groups, to further develop the way data is recorded and collated, and to develop a mutual understanding of setting personal outcomes.
(Edited publisher abstract)
Subject terms:
service users, outcomes, performance evaluation, local authorities, wellbeing, intervention, evaluation, person-centred care;
Drawing on interviews and focus groups with 135 older people living in urban and rural areas in Wales this report looks at what helps and what gets in the way of wellbeing for older people and those caring for them. The findings are presented around key themes, and include direct quotations from participants. Themes cover: what matters most to older people and their carers for a 'good life'; relationships and bereavement; the factors that help and hinder older people in achieving well-being, which includes discussion of transport, the home environment, neighbourhood, money, information technology, and the specific challenges that face people from black and minority ethnic communities; perceptions and experiences of social services, the NHS and the voluntary sector. The final chapter looks at learning from the report for a whole system approach to prevention. It looks at what prevention and independence means to older people and their carers and what this means for organisations supporting older people. It concludes by identifying five themes that were important to older people and their carers: choice and control; a strong sense of identity and belonging; coping with worry and uncertainty; planning for change and transitions; and feeling socially connected. It makes suggestions for change to help services adapt to and meet people’s changing needs to support their independence and allow them to continue to participate in their communities.
(Edited publisher abstract)
Drawing on interviews and focus groups with 135 older people living in urban and rural areas in Wales this report looks at what helps and what gets in the way of wellbeing for older people and those caring for them. The findings are presented around key themes, and include direct quotations from participants. Themes cover: what matters most to older people and their carers for a 'good life'; relationships and bereavement; the factors that help and hinder older people in achieving well-being, which includes discussion of transport, the home environment, neighbourhood, money, information technology, and the specific challenges that face people from black and minority ethnic communities; perceptions and experiences of social services, the NHS and the voluntary sector. The final chapter looks at learning from the report for a whole system approach to prevention. It looks at what prevention and independence means to older people and their carers and what this means for organisations supporting older people. It concludes by identifying five themes that were important to older people and their carers: choice and control; a strong sense of identity and belonging; coping with worry and uncertainty; planning for change and transitions; and feeling socially connected. It makes suggestions for change to help services adapt to and meet people’s changing needs to support their independence and allow them to continue to participate in their communities.
(Edited publisher abstract)
Subject terms:
older people, user views, independence, resilience, wellbeing, carers, interpersonal relationships, quality of life, prevention;
This report provides information on the SocialServicesImprovementAgency's Transforming learning disability services in Wales programme, the Opportunity Assessment model used in the programme, and the implications for the future of Learning Disability services in Wales. The programme was developed to help councils and their partner agencies to assess current learning disability provision
(Edited publisher abstract)
This report provides information on the SocialServicesImprovementAgency's Transforming learning disability services in Wales programme, the Opportunity Assessment model used in the programme, and the implications for the future of Learning Disability services in Wales. The programme was developed to help councils and their partner agencies to assess current learning disability provision and practice across Wales and identify a sustainable service model for the future. The 'Opportunity Assessment' approach which formed the basis of the programme involved a three-pronged approach to assessing provision based on: existing service data; commissioning and delivering strategies; and current practice using case files and engagement with practitioners. The report provides details of progress and outcomes of the programme and discusses the use of the "Progression" model which represents different levels of independence and dependence, and can be used for care and support planning. Examples of existing effective practice are also included. Recommendations include that the "Progression Model" should be adopted as the future model for learning disability services throughout Wales and that future work on the planning, commissioning and delivery of learning disability services in Wales should take an integrated approach across the NHS and local government. The report also notes that some of the local authorities and Health Boards who participated in the programme are beginning to see significant reductions in expenditure and positive results for people with a learning disability.
(Edited publisher abstract)
Subject terms:
learning disabilities, models, commissioning, learning disabilities services, outcomes, case studies, service development, change management, care planning;
Reports on the findings of a literature review to examine the outcomes that matter most to older people in relation to their personal wellbeing, the barriers that prevent older people achieving these outcomes and the role the statutory and voluntary sector, community networks and informal carers play in reducing these barriers. The review looks at the Welsh and wider UK literature and focuses on carers and older people who are not already engaged in services. Findings are discussed in the areas of: relationships, community, finance, health, home, psychological resources, information, and working and learning. The review proposes a model to understand the sorts of crises which bring people into contact with social services or to unplanned long-term care. The model focuses on the crisis triggers of carer breakdown, crime and abuse, falls, and loneliness. The review then discusses approaches and models for ‘prevention’ before highlighting the cross-cutting themes that emerged from the evidence review and their implications for service providers and policy makers. The review highlights the importance of ‘social connectedness’ and of building on the strengths in individuals, families and communities.
(Edited publisher abstract)
Reports on the findings of a literature review to examine the outcomes that matter most to older people in relation to their personal wellbeing, the barriers that prevent older people achieving these outcomes and the role the statutory and voluntary sector, community networks and informal carers play in reducing these barriers. The review looks at the Welsh and wider UK literature and focuses on carers and older people who are not already engaged in services. Findings are discussed in the areas of: relationships, community, finance, health, home, psychological resources, information, and working and learning. The review proposes a model to understand the sorts of crises which bring people into contact with social services or to unplanned long-term care. The model focuses on the crisis triggers of carer breakdown, crime and abuse, falls, and loneliness. The review then discusses approaches and models for ‘prevention’ before highlighting the cross-cutting themes that emerged from the evidence review and their implications for service providers and policy makers. The review highlights the importance of ‘social connectedness’ and of building on the strengths in individuals, families and communities.
(Edited publisher abstract)
Drawing on interviews with reablement leads in Welsh authorities during August and September 2014, this report looks at the status of reablement services in Wales. Areas discussed include the structure and delivery of current reablement services; outcome and performance measures; funding from Intermediate Care Fund; and sustaining the reablement ethos of 'enabling people to do it for themselves'. The report shows a continuing expansion of Reablement Services across Wales. It also highlights areas for continued improvement, which include: data collection; sustaining the ethos of reablement; addressing the tensions between 'Time and Task' and 'Outcomes' focussed service delivery.
(Edited publisher abstract)
Drawing on interviews with reablement leads in Welsh authorities during August and September 2014, this report looks at the status of reablement services in Wales. Areas discussed include the structure and delivery of current reablement services; outcome and performance measures; funding from Intermediate Care Fund; and sustaining the reablement ethos of 'enabling people to do it for themselves'. The report shows a continuing expansion of Reablement Services across Wales. It also highlights areas for continued improvement, which include: data collection; sustaining the ethos of reablement; addressing the tensions between 'Time and Task' and 'Outcomes' focussed service delivery.
(Edited publisher abstract)
Subject terms:
reablement, service provision, service development;
A practical resource to support those developing reablement services for people with memory problems or dementia in Wales who are living in their own homes or sheltered accommodation. The document is divided into sections which can be used individually or as a whole development manual. Sections cover: starting up a reablement service for people with memory problems or a dementia; eligibility criteria and access to services; the reablement journey for the individual; communication, informal carers, risk, assistive technology, transfer of support in a reablement service, and evaluation of the reablement service for people with memory problems or a dementia. The resource has been developed with input from individuals and informal carers with knowledge and experience of a reablement service for people with memory problems or dementia, and professionals from statutory and third sector organisations.
(Edited publisher abstract)
A practical resource to support those developing reablement services for people with memory problems or dementia in Wales who are living in their own homes or sheltered accommodation. The document is divided into sections which can be used individually or as a whole development manual. Sections cover: starting up a reablement service for people with memory problems or a dementia; eligibility criteria and access to services; the reablement journey for the individual; communication, informal carers, risk, assistive technology, transfer of support in a reablement service, and evaluation of the reablement service for people with memory problems or a dementia. The resource has been developed with input from individuals and informal carers with knowledge and experience of a reablement service for people with memory problems or dementia, and professionals from statutory and third sector organisations.
(Edited publisher abstract)
Subject terms:
reablement, assistive technology, dementia, cognitive impairment, memory, good practice, sheltered housing, community care, service development, performance evaluation;
The Social Services and Well-being Act (Wales) aims to provide a framework for local authorities and health to empower people to achieve independence and wellbeing, and to obtain the support they need. This e-resource had been developed to help support local authorities, health and key partners to understand what these new duties in the Social Services and Well-being (Wales) Act will require in practice. It explains the context and aims of the Act and highlights how the roles of organisations and individuals will change. It aims to help sector leaders to plan the steps they need to take to embed those behaviours. Key organisations and stakeholders covered in the resource are: elected members; Council and NHS commissioners; user, carer and advocacy groups; health professionals; social care professionals; providers of information, advice and assistance (IAA); communities and neighbourhoods; council-funded social care; and inspectors and regulators. Aimed primarily at local government, it will also be useful for leaders charged with delivering the changes in the NHS, or in advocacy, voluntary and user-led organisations and carers' groups.
(Edited publisher abstract)
The Social Services and Well-being Act (Wales) aims to provide a framework for local authorities and health to empower people to achieve independence and wellbeing, and to obtain the support they need. This e-resource had been developed to help support local authorities, health and key partners to understand what these new duties in the Social Services and Well-being (Wales) Act will require in practice. It explains the context and aims of the Act and highlights how the roles of organisations and individuals will change. It aims to help sector leaders to plan the steps they need to take to embed those behaviours. Key organisations and stakeholders covered in the resource are: elected members; Council and NHS commissioners; user, carer and advocacy groups; health professionals; social care professionals; providers of information, advice and assistance (IAA); communities and neighbourhoods; council-funded social care; and inspectors and regulators. Aimed primarily at local government, it will also be useful for leaders charged with delivering the changes in the NHS, or in advocacy, voluntary and user-led organisations and carers' groups.
(Edited publisher abstract)
Subject terms:
social care, wellbeing, local authorities, independence, empowerment, government policy, social services;
This report provides a baseline of current provision of information, advice and assistance (IAA) on social services and wellbeing across Wales. To build a national picture across Wales, the SocialServicesImprovementAgency carried out site visits to each local authority between December 2013 and March 2014. During these visits, an overview of the authority’s IAA provision for social services
(Edited publisher abstract)
This report provides a baseline of current provision of information, advice and assistance (IAA) on social services and wellbeing across Wales. To build a national picture across Wales, the SocialServicesImprovementAgency carried out site visits to each local authority between December 2013 and March 2014. During these visits, an overview of the authority’s IAA provision for social services and well-being was established and standard data sets were gathered. The report provides an overview for each local authority in Wales. Each presents a profile and synopsis of the provision of IAA including further detail of the main components of each provision. The key elements covered in each authority includes: the types of IAA services available and how they are accessed by citizens; what resources are in place to support the services including ICT and infrastructure; number of citizens accessing IAA services; future plans for the service; and how current arrangements are evaluated and monitored.
(Edited publisher abstract)
Subject terms:
local authorities, social services, wellbeing, information services, access to information, advice services, information resources;
OXFORD BROOKES UNIVERSITY. Institute of Public Care
Publisher:
SocialServicesImprovementAgency
Publication year:
2014
Pagination:
24
Place of publication:
Cardiff
This toolkit provides support for commissioners of children's and adult social care services on how to develop a market position statement for the social care market in Wales. The toolkit covers: a summary of key national policy and guidance; an evaluation of the key ideas informing market facilitation; an overview of what should be included in a market position statement (eg demand, supply, possible future plans) ; frequently asked questions and example market position statements for both adults and children’s social care. It was developed following a series of workshops held across Wales in 2013.
(Edited publisher abstract)
This toolkit provides support for commissioners of children's and adult social care services on how to develop a market position statement for the social care market in Wales. The toolkit covers: a summary of key national policy and guidance; an evaluation of the key ideas informing market facilitation; an overview of what should be included in a market position statement (eg demand, supply, possible future plans) ; frequently asked questions and example market position statements for both adults and children’s social care. It was developed following a series of workshops held across Wales in 2013.
(Edited publisher abstract)
Subject terms:
commissioning, social care, local authorities, adult social care, childrens social care, models, childrens centres, planning, needs, market development;