CareChecker is an organisation launched recently to ensure that both abuse and neglect are removed from the care system, and that service users are heard. It recruits and trains 'care checkers' to go into hospitals and care homes to listen what users and their families say about them. It also provides training for care checkers which draws on guidance devised for the Care Council for Wales. This article describes why it was set up and its aims.
CareChecker is an organisation launched recently to ensure that both abuse and neglect are removed from the care system, and that service users are heard. It recruits and trains 'care checkers' to go into hospitals and care homes to listen what users and their families say about them. It also provides training for care checkers which draws on guidance devised for the Care Council for Wales. This article describes why it was set up and its aims.
Subject terms:
hospitals, quality assurance, residential care, service users, standards, user views, care homes;
Care home managers are finding their time increasingly taken up by multiple information requests as councils, primary care trusts and the Care Quality Commission each look to monitor standards. This duplication of effort was highlighted in a report by the English Community Care Association (ECCA). This article reports on commitment by the Care Quality Commission to reduce duplicate monitoring and an initiative in Essex, where councils have adopted a collaborative partnership approach to improving care quality in residential settings using the principles of the My Home Life initiative. A care home manager and a contract monitoring manager also give their views on the situation.
Care home managers are finding their time increasingly taken up by multiple information requests as councils, primary care trusts and the Care Quality Commission each look to monitor standards. This duplication of effort was highlighted in a report by the English Community Care Association (ECCA). This article reports on commitment by the Care Quality Commission to reduce duplicate monitoring and an initiative in Essex, where councils have adopted a collaborative partnership approach to improving care quality in residential settings using the principles of the My Home Life initiative. A care home manager and a contract monitoring manager also give their views on the situation.
Subject terms:
inspection, managers, local authorities, performance evaluation, primary care trusts, standards, care homes, contracts;
The seven types of incidents that must be reported to the Care Quality Commission are outlined. These are: abuse or allegations of abuse; serious injuries; applications to deprive a person of their liberty; events that prevent the registered person from carrying on an activity safely to an appropriate standard; deaths of service users; and unauthorised absences and incidents reported to or investigated by the police. Serious incidents at Winterbourne and more recently at Castlebeck were not reported to the Care Quality Commission as they should have been.
The seven types of incidents that must be reported to the Care Quality Commission are outlined. These are: abuse or allegations of abuse; serious injuries; applications to deprive a person of their liberty; events that prevent the registered person from carrying on an activity safely to an appropriate standard; deaths of service users; and unauthorised absences and incidents reported to or investigated by the police. Serious incidents at Winterbourne and more recently at Castlebeck were not reported to the Care Quality Commission as they should have been.
Subject terms:
procedures, quality assurance, regulation, standards, care homes;
In a multicultural society, social workers are expected to recognise diversity in their practice and actively tackle oppression. Recognising diversity has been included as one of the Social Work Reform Board's nine core standards for practitioners. Discusses how social workers can become more away of diversity issues.
In a multicultural society, social workers are expected to recognise diversity in their practice and actively tackle oppression. Recognising diversity has been included as one of the Social Work Reform Board's nine core standards for practitioners. Discusses how social workers can become more away of diversity issues.
Subject terms:
multicultural society, social work, social workers, staff supervision, standards, anti-oppressive practice, diversity;
Key findings from a recent report by the Social Work Inspection Agency (SWIA) are presented. The report looked at how well social work services in Scotland were performing and what people who use services think about them. Councils in Scotland evaluated their performance against 10 key areas of the SWIA inspection framework. While satisfaction with services were generally high, levels of service delivery and quality varied across local authorities. Areas for improvement are highlighted.
Key findings from a recent report by the Social Work Inspection Agency (SWIA) are presented. The report looked at how well social work services in Scotland were performing and what people who use services think about them. Councils in Scotland evaluated their performance against 10 key areas of the SWIA inspection framework. While satisfaction with services were generally high, levels of service delivery and quality varied across local authorities. Areas for improvement are highlighted.
Subject terms:
inspection, local authorities, performance management, social services, social care provision, standards;
Ethics and values are one of the nine core values covered in the Social Work Reform Board's professional capabilities framework. Three of the key areas covered are discussed. These are: managing your own values; applying social work ethics; and accountability and risk.
Ethics and values are one of the nine core values covered in the Social Work Reform Board's professional capabilities framework. Three of the key areas covered are discussed. These are: managing your own values; applying social work ethics; and accountability and risk.
Subject terms:
professional conduct, social workers, standards, accountability, ethics;
The proposed professional capabilities framework, published by the Social Work Reform Board, provides a benchmark for the core standards and capabilities social workers should adhere to. This article looks at the first of the nine core standards, professionalism.
The proposed professional capabilities framework, published by the Social Work Reform Board, provides a benchmark for the core standards and capabilities social workers should adhere to. This article looks at the first of the nine core standards, professionalism.
Some of the key features of the new national framework for supervision being implemented by The Social Work Reform Board are highlighted. Two examples of good practice in supervision are provided, one from Lancashire Council and one from Bradford Council. Bradford uses a 4x4x4 model of social work supervision.
Some of the key features of the new national framework for supervision being implemented by The Social Work Reform Board are highlighted. Two examples of good practice in supervision are provided, one from Lancashire Council and one from Bradford Council. Bradford uses a 4x4x4 model of social work supervision.
Subject terms:
social workers, staff supervision, standards, good practice;
Key findings from the recent Ofsted annual report on children's homes are discussed. Although weaknesses have been found, the number of children's homes being rated as good or outstanding has increased.
Key findings from the recent Ofsted annual report on children's homes are discussed. Although weaknesses have been found, the number of children's homes being rated as good or outstanding has increased.
Community Care reports on a survey of it's readers views about dementia care. Respondents to the survey felt that dementia was too small a priority for government (89%), that the dementia strategy for England had little impact in their area (66%) and that the quality of dementia care in their area is poor (42%).
Community Care reports on a survey of it's readers views about dementia care. Respondents to the survey felt that dementia was too small a priority for government (89%), that the dementia strategy for England had little impact in their area (66%) and that the quality of dementia care in their area is poor (42%).
Subject terms:
resource allocation, standards, training, attitudes, dementia, government policy;