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Blowing the whistle
- Author:
- JENNINGS Karen
- Journal article citation:
- Mental Health Care, 2(7), March 1999, p.247.
- Publisher:
- Pavilion
Reports on a new law which comes into force this month to provide further protection for NHS staff concerned about standards and malpractice.
Self-harm
- Authors:
- DAW Rowena, MALZFELDT Alice
- Journal article citation:
- Mental Health Today, October 2010, pp.16-18.
- Publisher:
- Pavilion
- Place of publication:
- Hove
In this article the authors argue that comprehensive training on suicide and self-harm is needed for all frontline staff and that compliance with NICE guidelines is essential. They suggest that how individuals who self-harm experience their first contact with the NHS is vital and will determine the quality and continuity of care they receive in the future and whether they seek help in another crisis. In a crisis service users require empathy, knowledge of the functions of self harm and for their views to be taken seriously. Research has also shown that people who receive a psychosocial assessment have an improved prognosis. In the longer term service users seek a relationship in which they feel listened to and supported, not judged, where the boundaries are clear and where those relationships can support them over a long period of time. They need to be taught distracting techniques and alternative coping strategies. However survey results have revealed that standards of care for people who self-harm vary across the country. Some staff have profoundly negative reactions to patients who self-harm. The authors argue that increasing the knowledge and skills of staff and consequently improving attitudes towards patient who have self-harmed would be a major step towards improving quality of care, patient experience and outcomes. The role of friends and relatives is also seen as crucial. The authors provide examples of good practice. They comment that effective early interventions reduce human misery and the strain on hospital staff and services.
Quality Guaranteed
- Author:
- LEESON Jayne
- Journal article citation:
- Learning Disability Today, 10(7), August 2010, pp.28-29.
- Publisher:
- Pavilion
- Place of publication:
- Hove
This article highlights the work of an audit teams made up of self-advocates. The Changing Our Lives audit team was formed in 2004 when a group of self-advocates decided they wanted to find out how they could check that services giving people with learning disabilities a good quality life. Over the next two years this group wrote a set of sixteen quality of life standards and developed a person-centred strategy of auditing services. Six years later, the team is made up of eight trained, paid auditors with learning disabilities. In the last two years this team has carried out one hundred and fifteen audits across a range of services including residential, nursing and supported living services, short breaks, day services, acute hospital services, mental health inpatient units, a low security forensic unit and learning disability mental health step down services. One of the auditors summed up their work saying, “We need to make sure people with learning disabilities are leading quality lives and being treated as equal in the community.”
Raising our sights
- Authors:
- LEMMEY Suzie, HINCHCLIFFE Graham
- Journal article citation:
- Learning Disability Today, 10(7), August 2010, pp.30-31.
- Publisher:
- Pavilion
- Place of publication:
- Hove
This article examines an accreditation scheme aimed at driving up standards and improving the quality of care in mental health units. Accreditation enables a service to demonstrate to service users, their carers, and other organisations, how seriously they take the issue of quality of care. From April 2010, it became a legal requirement for all health and adult social care providers to be registered with the Care Quality Commission. This article describes: how accreditation works; outlines the twenty three standards put in place; and provides information on how service users and carers are involved.
Skills for Care common induction standards: trainer's toolkit
- Author:
- REGIS: CTV
- Publisher:
- Pavilion
- Publication year:
- 2010
- Pagination:
- 2 volumes, 2 CD ROMs, DVD
- Place of publication:
- Brighton
The induction standards, developed by Skills for Care following consultation with the sector, describe what all new staff in social care should know and understand. This trainers toolkit covers all eight standards: Role of the health and social care worker; Personal development; Communicate effectively; Equality and Inclusion; Principles of implementing duty of care; Principles of safeguarding in health and social care; Person centred support; and Health and safety in an adult social care setting. It is made up of a trainers manual (contents available to print out from a CD-ROM), a portfolio to give to each new employee, and a DVD covering all eight standards. The toolkit also includes knowledge evidence quizzes to test learning, monitoring forms and certificates to print out.
Ten years after
- Author:
- JAMES Adam
- Journal article citation:
- Mental Health Today, September 2009, pp.12-13.
- Publisher:
- Pavilion
- Place of publication:
- Hove
The impact of the National Service Framework on mental health services in England are briefly assessed. Areas discussed include: delivering 'effective' services for those diagnosed with a severe mental illness, suicide prevention, combating stigma and discrimination, and improving primary care and access to services.
How safe are places of safety?
- Author:
- SYMINGTON Jim
- Journal article citation:
- Mental Health Today, May 2008, pp.32-34.
- Publisher:
- Pavilion
- Place of publication:
- Hove
Under sections 135 and 136 of the Mental Health Act 1983, the police may take a person believed to be suffering from a mental disorders and to be in immediate need of care or control to a 'place of safety'. New national guidelines state that better standards are needed in Mental Health Act places of safety. This article discusses the Section 136 review - which contained user and carer perspectives - and highlights the key recommendations.
You don't know like I know
- Author:
- BASSET Thurstine
- Journal article citation:
- Mental Health Today, March 2008, pp.26-28.
- Publisher:
- Pavilion
- Place of publication:
- Hove
The author argues for a rewriting of the national occupational standards for mental health workers to recognise the primacy of service user knowledge.
Turning down the heat: controlling aggression at work
- Author:
- BRAITHWAITE Ray
- Publisher:
- Pavilion
- Publication year:
- 2003
- Pagination:
- 110p., worksheets, includes Managing aggression by Ray Braithwaite (ISBN 0415243807)
- Place of publication:
- Brighton
This training resource is relevant to all workers who may encounter verbal or physical abuse. It provides a course that allows students to meet the majority of the National Occupational Standards set out by the Health and Safety Executive and the Institute of Conflict Management. Using a combination of exercises, case studies, role-play and personal experience, Turning Down the Heat allows students to learn a range of coping strategies including assertiveness and diffusion techniques, reducing risk and useful body language. Health and safety law, risk assessments and transferring techniques to the workplace, plus training for managers in caring for staff are also covered. The resource is structured to enable trainers to choose the materials they need to make the courses relevant to different participants, and has been mapped to the National Training Organisation for Employment and Skills for Care standards relating to health and social care staff.
High aims
- Authors:
- JANNER Marion, JAMES Adam
- Journal article citation:
- Mental Health Today, July 2007, pp.18-20.
- Publisher:
- Pavilion
- Place of publication:
- Hove
Efforts are being made to improve conditions on acute inpatient psychiatric wards. This article highlights two recent initiatives. 'Star Wards' is run by the Charity Bright and is seeking to encourage staff to provide more and more interesting activities on psychiatric wards. The Accreditation of Acute Inpatient Mental Health Services (AIMS) assesses wards on more than 100 standards and provides accreditation if wards reach an appropriate standard.